communications coordinator Dallas, TX
Dallas Independent School District
Full Time
Dallas, TX
52452 - 12.04 USD ANNUAL Today
Job description
Telecommunicator, Police Department (235 days) -(RTP20230601-034)
Description
- Answers emergency and non-emergency calls for service. Receives and records information, and requests for police/security services in a computerized database
- Dispatches field personnel according to need and priority of the service request
- Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
- Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
- Uses a computer-aided dispatch system to enter, research and retrieve information
- Monitor closed-circuit television, security, fire, and alarm systems
- React calmly, quickly, and decisively in emergencies to obtain, summarize and relay information both orally and in written form
- Must be able to follow oral and written instructions
- Demonstrate the ability to handle multiple tasks, working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
- Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
- Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
- Run queries through Regional, State, and National Crime Information databases as requested by the district police personnel
- Notify outside emergency personnel of weather-related emergencies
- Enter information in the Automated Records Management System (ARMS) computer database
- Maintains confidentiality of information contained in source documents
- Performs all other tasks and duties as assigned
Qualifications
- High school diploma or equivalent
- One (1) year of experience taking public safety/emergency calls in a call center or relevant experience working in a dispatching environment
- Possess, or obtain within 6 months of employment, the Telecommunications Operator Certificate as issued by the Texas Commission on Law Enforcement (TCOLE), including TLETS/NLETS and TCIC/NCIC for Full Access Operators training as provided by the Texas Department of Public Safety
- Demonstrated ability to perform responsibilities with minimum supervision
- Demonstrated proficiency in the use of a person computer
- Demonstrated ability to recognize public safety hazards
- Demonstrated ability to read and interpret documents, including safety rules, operating and maintenance instructions and procedures manuals
- Demonstrated organizational, prioritization, effective telephone and communication skills, and interpersonal skills required to achieve the goals of the position
- Demonstrated ability to receive and give verbal instructions effectively
- Demonstrated ability to speak clearly and comprehensible
- Must be willing to undergo a criminal background check and drug screening
- Ability to communicate in English/Spanish preferred
Work Locations: Police Department 2500 S ERVAY BOX 99 Dallas 75215
Job: Telecommunicator-Police
Full-time
Minimum Salary: 43,033.00
Median Salary: 52452.00
Job Posting: Jun 7, 2023
About Dallas Independent School District
CEO: Michael Hinojosa
Revenue: $1 to $5 billion (USD)
Size: 10000+ Employees
Type: School / School District
Website: www.dallasisd.org
Year Founded: 1867
