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Title: Communications Coordinator #RE052

Hiring Range: $55,000 - $65,000/yr.

Pay Band: 5

Agency: Department of Social Services

Location: 100% Mobile/Remote (with occasional travel)

Agency Website: www.dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

This is a full-time, restricted position funded by a federal grant. The grant funding will expire on 12/31/2024; continuation beyond that date is contingent on the availability of grants funds.

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

The Division of Community and Volunteer Services is currently seeking a Communications Coordinator for Serve Virginia. Serve Virginia is an intentional partnership between the Virginia Service Commission, which operates within the Virginia Department of Social Services as the lead agency for volunteerism and service for the Commonwealth of Virginia, the Virginia Service Foundation, an independent 501(c)3 organization, and a statewide network of partners. The Serve Virginia Communications Coordinator will be responsible for developing and executing strategic communications to engage stakeholders, including Commission partners, nonprofit organizations, and government entities; to promote service, volunteerism, and national service programs; maintaining and using metrics to assess Serve Virginia brand presence and the progress of associated campaigns; ensuring consistent and engaging activity across a variety of platforms to promote public awareness of projects and initiatives on social media, website, newsletters, presentations, and public reports, and will provide direct supporting to the Statewide Engagement Officer.

Minimum Qualifications

• Work experience in communications, marketing, or related field.
• Demonstrated experience in social media.
• Demonstrated ability to write clearly and produce compelling public facing collateral, like press releases and annual reports.
• Demonstrated ability to create visually appealing materials consistent with brand guidelines through digital and print media, including e-newsletters, social media, and other tools.
• Demonstrated ability to maintain, update and problem solve issues on a website and social media platforms.
• Demonstrated ability to design, implement, and assess communications on various platforms, including writing social media content, securing needed photo and other visual elements, and releasing campaign content in a timely fashion as well as measuring engagement.
• Demonstrated ability to plan and execute promotional strategies for large meetings and conferences.
• Demonstrated ability to plan and execute special projects and create strategic communication plans.
• Demonstrated ability to represent Serve Virginia professionally with external and internal customers.

Preferred Qualifications:

• Bachelor’s degree in Communications, Marketing, or related field.
• Experience in website and graphic design.
• Knowledge of nonprofits, volunteerism, and National Service, including AmeriCorps.

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your PageUp account for the status of your application and this position.

VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process.

Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce.

We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. For more information about our employment practices, please visit our “Vision, Mission and Strategic Plan”. Multiple positions may be filled from this recruitment within 90 days of the closing date.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the “Virginia Jobs” (PageUp) employment site when you apply.

Contact Information:

Name: VDSS - Division of Human Resources

Phone: [email protected]

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.