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ABOUT US
At the City of Santa Barbara, the best part of our organization is our people. As a City of Santa Barbara employee, you will work in an environment with other motivated individuals who are passionate about their work. We strive to provide employees with the support they need to thrive. Discover more about us, our values and our organizational culture here.

The mission of the Library department is dedicated to supporting education for all ages through classes and events, building a community of readers, empowering individuals with free access to information, and connecting people to community resources. Read more about the Library Department here.

The City of Santa Barbara Library department manages a location in Montecito on behalf of the County of Santa Barbara.

THE POSITION
The City of Santa Barbara Library Department is seeking a Detail-oriented and dynamic Circulation Supervisor. The current vacancy is for a 40 hour a week position that will primarily oversee the day-to-day operation of Circulation and Patron services and collaborate with the supervisor team on the development and implementation of system-wide policies and procedures especially as related to customer service and circulation.
Under general supervision, plans, organizes, assigns, and supervises work of library circulation unit; performs a variety of difficult and complex duties; and does other work as required. Position involves extensive public contact and excellent customer service skills. Position involves extensive staff training, ensuring policies and procedures are followed.

Duties Include: Supervises and schedules a library unit of part-time and full-time employees at Central and Eastside for patron service points; oversees shipment of physical materials between Library locations; trains and evaluates staff; organizes work flow; assigns duties, reviews completed work and solves work-related problems; evaluates and restructures unit as necessary; prepares reports; implements system-wide initiatives; performs complex patron and bibliographic record searches in computerized circulation system, interprets information and applies library policies; orders equipment and supplies; serves at the public service desk checking books in and out, issuing library cards, collecting fines and fees, answering phones and giving policy or directional information to library patrons; composes and types letters, compiles statistics, and keeps records and reports on work of the unit.

Hybrid/Flexible Work Schedule: This position has limited flexibility to work a hybrid schedule. Schedules are dependent upon operational needs and are subject to change. Details of teleworking considerations can be addressed during the interview process.

Distinguishing Characteristics

BENEFITS:
To view our benefits page click here.

Knowledge of:

• Basic principles of supervision related to office team management, maintenance of records and supervision of a clerical staff, standard clerical procedures; standard library practice; and grammar skills. Excellent written and verbal communication skills to compose emails, letters, memos, and communicate workflows to all staff, and to review the completed work of staff; basic math to prepare statistical reports.
  

• Operating computer terminal, calculator, cash register/Point of Sale machine, and other office equipment with acceptable speed and accuracy. Onboarding and training new staff members.

• Operate and train others to use turnkey computerized circulation system including manipulation of functions, telecommunication linkages, and troubleshooting procedures; apply standard library operations policies and procedures as they relate to circulation and reserve functions; hire, train, schedule, and evaluate staff; assign duties and review completed work; independently perform difficult clerical duties and resolve problems; make procedure and policy decisions and recommend changes as necessary; tactfully answer questions from the public and staff and explain rules, regulations and procedural information; follow and provide written and oral instructions; present information and prepare reports in a clear and organized manner; prepare and update procedure manuals.

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: Four years of increasingly responsible experience providing library services, including one year of administrative and supervisory responsibility.
Training: Equivalent to an Associate of Arts degree from an accredited community college with major course work in library science, public administration, or a related field.
License, Certificate and/or Other Requirements: Applicant may be required to possess a regular California Driver's License at time of appointment.

It is important that your application and supplemental questionnaire show all the relevant education, training, and experience you possess which qualifies you for this position. All applications and supplemental questionnaires will be reviewed and the most qualified candidates will be invited to continue in the selection process. Be sure to be thorough in your responses. Statements such as “See application”, “Extensive Experience”, or "See Resume" are not an acceptable substitute for a completed application and supplemental questionnaire.

The selection process may consist of an application screening, written exam, computer skills exam and/or an oral interview. The successful candidate's employment history will be thoroughly evaluated prior to appointment.

There is currently one (1) vacancy within the Library Department.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email and spam regularly throughout the recruitment process. You may also log into your governmentjobs.com account to view these emails.

CITY APPLICATION AND RESPONSES TO THE SUPPLEMENTAL QUESTIONNAIRE MUST BE RECEIVED BY 5:30 PM ON 7/28/23. TENTATIVE FIRST ROUND OF INTERVIEWS WILL BE HELD THE WEEK OF AUGUST 21st. TENTATIVE SECOND ROUND OF INTERVIEWS TO BE SCHEDULED THE WEEK OF AUG 28th.