Job description
About the Role
Are you passionate about driving effective communication within a business? Do you excel at creating compelling communications that engage and inspire employees to deliver results? If so, we have an exciting opportunity for you!
Our Business Development and Marketing (BDM) team is at the centre of a client-focussed growth strategy that is raising our profile as one of the UK’s leading Audit, Accountancy Tax and Advisory businesses. And we’ve just been shortlisted for Accounting Excellence’s Marketing Team of the Year.
We’ve set ambitious plans to double the size of our business over the next few years, having posted double-digit growth over the last two years. What’s more, we’re ranked in the Top Five of Accountancy Age’s Mid-Tier Power Rankings and certified as a Great Place to Work®.
Taking our business and our people with us on that journey is central to the success of our strategy. So, we’re not standing still. Our Business Development and Marketing team is at the heart of those ambitious plans, which is why we’re investing in several exciting new roles to significantly expand our team.
As our new Internal Communications Manager, you’ll play a pivotal role in the development and implementation of effective internal communication strategies and initiatives to foster understanding, collaboration, and engagement among our people.
You’ll be the eyes and ears of our business – working with senior management teams to make sure our communications land, our messages get heard, and our people stay engaged.
You’ll also have a close working relationship with our people team, to help create a positive and engaging work environment, facilitating information flow, and promoting a unified company culture among our people. We want someone who brings fresh ideas to the table and challenges us while delivering and supporting the firm’s strategy and goals.
To be successful within the role, you’ll need to take responsibility and ownership of tasks, adopt a strong commercial mindset, build effective working relationships, have excellent attention to detail and be able to work on multiple tasks within a fast-paced client-focused working environment.
Key responsibilities will include:
- Developing and executing a comprehensive internal communication strategy aligned with the firm's goals and objectives.
- Creation of internal communications governance for our systems and procedures.
- Defining our communication channels, tools, and frequency to ensure consistent and timely dissemination of information.
- Managing and delivering of internal communications using our internal communication channels including our intranet, internal social media, internal emails and face-to-face communications events.
- Collaborating with senior stakeholders across the firm to align internal communication with the overall business strategy and subject matter experts to gather content and insights for internal communication purposes. Act as a point of contact for internal communication-related inquiries.
- Partnering with the people team and events manager to develop and promote initiatives that foster employee engagement and promote a positive company culture.
- Creating engaging and informative internal communications content, such as newsletters, emails, and intranet articles utilising visual and multimedia content to enhance communication effectiveness.
- Ensuring consistency and tone of voice in our internal communications by maintaining brand guidelines and standards. And collaborating with the marketing team to align internal messaging with external branding opportunities.
- Supporting change management initiatives by developing communication plans and materials to effectively communicate changes to employees.
- Developing and implementing strategies to encourage two-way communication, feedback, and employee participation.
- Analysing data and feedback to identify areas for improvement and recommend strategies to enhance internal communication effectiveness.
- Staying up-to-date with industry trends and best practices in internal communications and employee engagement.
Check out our Career Site and Glassdoor profile to find out more about life at Bishop Fleming.
Sounds good? – then show us what you’re made of…
We’re looking for ambitious, hardworking, and self-motivated people with excellent communication skills and a desire to drive their career forward.
You will be supported to complete a wide range of professional and personal development throughout your career, both remotely and face to face, to ensure that you have the skills and knowledge you need to aid your future career.
About You
To be considered for the role, you will have:
- A relevant Communication / Marketing / Public Relations degree, CIM Diploma or equivalent experience.
- Proven experience in an internal communications role, preferably in a professional services firm.
- Excellent written and verbal communication skills, with the ability to tailor messages, and tone of voice to different audiences.
- Familiarity with various internal communication channels and tools (e.g. CMS driven intranet platforms, social media platforms (Viva Engage) email, and collaboration platforms).
- Ability to influence and collaborate with stakeholders at all levels.
- Knowledge of internal communication measurement techniques and tools.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously.
- Proficiency in MS Outlook, Word, Excel and PowerPoint.
Why Bishop Fleming?
At Bishop Fleming, we take pride in putting our people first. We are a Great Place to Work® certified and offer an outstanding work environment, strong office culture and extensive perks (listed below). We’re also a rapidly growing Top 30 Accountancy firm and have just been ranked fifth in the Accountancy Age Mid-Tier Power Rankings. We’re proud to be the highest ranked firm in the South West. This comes on the back of nearly 20% growth last year, several award wins, and record-breaking recruitment taking our headcount to over 40 partners and close to 500 people.
We are a firm that thinks clients, people and communities. As a member of Business in the Community (BITC) we are focussed on improving our responsible business practices and collectively making positive impacts for the benefit of society.
If that’s not enough, we offer a fantastic range of benefits including:
- 27 days holiday plus bank holidays and a Christmas break.
- Hybrid and flexible working
- A contributory Pension scheme
- Life assurance and critical illness cover
- Simply Health plan giving access to (and reimbursement for) multiple health services and complementary therapies
- Perkbox discounts and rewards platform offering over 4,000 perks and discounts.
- Yulife employee wellbeing app
- Social events both internal and external; across the firm
- Numerous opportunities for personal and career development
Please contact Yemi Oladimeji, Marketing & Communications Manager if you would like to discuss this opportunity further.
We welcome applicants who would like the flexibility in their working arrangements, including working from home or part time working, which may help to accommodate parent or carer responsibilities, further studies and activities outside of work.
We are committed to welcoming new people into an inclusive working environment, where everyone is given equal opportunity to reach their full potential. We support a culture where people are valued and treated fairly with respect and differences are understood and celebrated.
The more varied our workforce, the broader the expertise within our business. The broader our expertise, the greater our chances of innovation and success. That's why we're committed to equality of opportunity, diversity and inclusion at every level.