communications coordinator London, England
Job description
Global Communications Project Manager
London, UK
It's an exciting time to join Global Communications & Brand team at AXA XL with significant investment planned to deliver new products and services to facilitate growth, deliver new digital services to our clients and broker partners as well as streamlining and automating our business processes. To help us drive, coordinate and facilitate the delivery of our Communications (internal & external), Brand and Employer onboarding strategy we're looking for a talented individual to join our growing team.
As Global Communications Project Manager, you will use your skills and expertise to support the successful delivery of our communications workstream. You will have proven similar experience of supporting the delivery of complex projects under tight deadlines.
This role would suit an outgoing, committed, and enthusiastic team player who is passionate about communications, has great attention to detail and enjoys making a difference.
About the team
The Global Communications & Brand team plays an integral role in enhancing and reinforcing the AXA and AXA XL brand and reputation – externally through media (traditional and social), and internally through our people (employee branding and internal communications). As a high-performing, results-driven team with robust internal and external networks and relationships, our work has meaningful impact in creating awareness, increasing our profile, and driving the business. As such, there is a great degree of autonomy and opportunity to lead and support on the communications strategy, underpinned by an outstanding support system of collaborative professionals.
As part of a busy, friendly team, the Communications PM position will help plan, drive and monitor the project management support for transversal communication projects (both internal and external), including those that are Business as Usual (BAU) and Strategic, working closely with individuals across the team including the Global Head of Comms & Brand, Internal Comms Director and Brand Director.
DISCOVER your opportunity
What will your essential responsibilities include?
Governance & strategy
- Collaborate with key stakeholders to define communication objectives, target audiences, and key messages for BAU and strategic initiatives that align with the company's goals, ensuring effective and consistent messaging across different channels and platforms.
- Work collaboratively with AXA XL colleagues across the Global Communications & Brand team to maintain and build AXA XL’s long term strategic ‘forward look’ grid, coordinating media, brand, and internal communications activity accordingly.
- Oversee a Global reputational risk framework with RAG status. Produce weekly reporting on delivery progress, risks, issues, and decisions.
- Build and maintain a ‘How to’ best practice processes document, including templates, to be used by the team. Engage with communications & brand colleagues to ensure awareness of activity is shared, and a smart approach is taken to reduce re-work.
- Map and maintain a record of communications and brand team individual skillsets.
- Monitor and measure the effectiveness of communication strategies, making adjustments as necessary to achieve desired outcomes.
- Stay abreast of emerging communication trends and technologies to leverage innovative approaches for effective communication.
Internal communications support
- Liaise with internal communications colleagues and stakeholders to ensure the ‘forward look’ grid is updated regularly. Identify and address potential communication challenges and risks associated with internal communication initiatives, providing timely and relevant updates to stakeholders.
- Map Global HR activity to identify communications opportunities.
- Support the delivery and maintaining an internal communications ‘How to’ document.
- Build outstanding relationships with stakeholders to ensure the internal communications team are seen as a trusted advisor for all internal communications activities.
- Work with business stakeholders to ensure all best practice guidelines and processes are shared and embedded across planning and activation.
Employer Branding Project
- Work with Brand Director to research and compile industry best practice of employer branding activity.
- Project manage creation and delivery of branded content with external agency.
- Support the activation of employer branding activity, using a range of digital tools to measure and evaluate against KPIs.
You will report to the Global Head of Communications and Brand.
SHARE your talent
We’re looking for someone who has these abilities and skills:
- Bachelor's degree in communications, marketing, or a related field.
- Proven experience in managing communications for large-scale, global organizations, preferably in the insurance or financial services industry.
- Solid understanding of project management principles and practices.
- Excellent written and verbal communication skills, with the ability to craft clear and compelling messages for diverse audiences.
- Demonstrated expertise in developing and executing communication strategies across multiple channels.
- Proficiency in using various communication tools and platforms, such as email marketing software, content management systems, and social collaboration tools.
- Exceptional interpersonal skills and the ability to build relationships with stakeholders at all levels of the organization.
- Highly organized with solid attention to detail and the ability to manage multiple projects simultaneously.
- Creative and innovative mindset, ability to prioritise and deliver in a fast-paced environment and meet deadlines.
- Familiarity with change management principles and practices would be advantageous.
Complexity
- Ability to work within ambiguous situations and deal with issues in ways that requires considerable sensitivity, discretion and judgement.
- Ability to work in a fast paced, matrixed environment across multiple time zones.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
Inclusion & Diversity
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability
