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Overview

Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.

About the Role

We are seeking a Health Communication Specialist II to support the Office of the Director within the Division of Reproductive Health (DRH) at the Centers for Disease Control and Prevention (CDC). The Health Communication Specialist II will perform diversified communication and coordination activities, including audience research, material development, evaluation planning and implementation, and marketing support.

Responsibilities

Audience Research Support

• Support planning and implementation of formative research and message and materials testing projects, including for the Hear Her campaign.
• Review and provide input/guidance in:

o drafting discussion/interview guides and survey questions

o choosing/selecting screening tools

o identifying candidates for sample groups

• Assist with coordination of logistics for formative work.
• Conduct or observe focus groups or in-depth interviews and/or take notes using a standardized format.
• Proactively identify and recommend strategies for identifying audience insights to inform communication planning and message and materials development.

Evaluation Planning and Implementation Support for the Hear Her Campaign

• Assist the DRH Office of the Associate Director for Science, subject matter experts and communications professionals with planning and implementing evaluation activities.
• Review and recommend input into draft evaluation plans and instruments.
• Coordinate and participate in quarterly meetings with the communications team to discuss the data in the campaign metrics dashboard for purposes of identifying communications implications.
• Assist in reporting the results of Hear Her campaign monitoring and evaluation, including collaborating with communications professionals, researchers, and subject matter experts in identifying process improvements and impact that are informed by findings.
• Support dissemination of evaluation findings.

Division Communication Support

• Coordinate major announcements or awareness efforts; collaborate with key communications, web, and media staff to coordinate the dissemination through DRH communication channels. This could include developing and implementing rollout plans to support promotion and clear, consistent communication of division science and messages.
• Work with branches to translate science into materials that follow best practices for health education, risk communication, and plain language and ensure scientific consistency of all messages.
• Coordinate with subject matter experts and communications professionals to share information and ensure effective efforts and successful collaboration. Maintain those partnerships.
• Proactively identify, research, and resolve problems or issues; participate in team strategy sessions to discuss solutions. Proactively recommend updated strategies to improve tactics and outreach efforts.
• Participate in meetings as representative of the DRH communications team and provide meeting updates/summary to relevant team members.
• Assure the accuracy and consistency of CDC’s messages and materials.

Communication and Marketing Materials Development

• With the collaboration of subject matter experts and communication staff, develop and disseminate (as appropriate) a range of communications and marketing materials and resources in support of division communication efforts, including for the Hear Her social marketing campaign.
• Proactively recommend new tactics as part of the overall marketing strategy.
• Work with CDC graphic designers and broadcast staff to create compelling images, graphics, infographics, and videos that could be used for presentations, reports, website content, social media outreach, etc.
• Assure the accuracy and consistency of CDC's messages and materials.

Required Experience and Skill

• 
  Research experience that includes drafting discussion/interview guides and survey questions, choosing/selecting screening tools, identifying candidates for sample groups, and conducting focus groups or in-depth interviews.
• Experience planning and implementing formative research and message and materials testing projects.
• Have an understanding of evaluation practices and experience providing input on evaluation plans.
• Experience identifying and recommending strategies for identifying audience insights to inform communication planning and message and materials development.
• Experience in leading development of multiple types of communication materials, such as web content, key messages, planning documents, fact sheets, talking points, graphics and infographics coordination, social media messages, storyboards, etc.
• Preferred understanding of public health communication strategy and training, including ability to synthesize and distill information into key points.
• Experience collaborating with stakeholders and external partners.
• Experience acting as a liaison with CDC programs or other federal agency partners.
• Skilled in managing, planning, organizing, and directing complex processes.
• Excellent written and verbal communication skills.
• Excellent interpersonal and organizational skills.
• Self-starter, jumps in and proactive, likes variety, flexible to move between deadlines and changing initiatives.Ability to think critically, analyze situations and data, and solve problems.
• Experience writing in plain language.
• Understanding of risk communication principles (giving clear and simple communication during an emergency, providing actionable information).
• Superior multi-tasking and organizational skills; ability to manage multiple projects and prioritize assignments while remaining flexible to changing priorities and new initiatives.
• Ability to handle confidential information.
• Ability to obtain a government clearance.
• Experience with CDC preferred, but not required.

Education and Training

• Master’s degree in a related field such as: Communications (journalism, advertising, public relations); or English (writing/editing); or Public Health.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer. May need to lift 25 pounds occasionally.

Who We Are

Tanaq Support Services strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

TSS is an Equal Opportunity and Affirmative Action Employer and participates in E-Verify. All employment decisions are based on merit, qualifications, and abilities. We welcome and encourage diversity in our workforce. Our policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local laws. For individuals with disabilities who would like to request an accommodation, please contact us for assistance.

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