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Job description

Are you ready to make a meaningful impact in communications? We’re looking for two talented and engaging Communications and Marketing Assistants to join our team. You’ll be a vital part of the NHS Business Services Authority, helping us deliver our business strategy through targeted and effective communications.

You'll undertake a variety of diverse and exciting tasks alongside our dedicated team, contributing to innovative campaigns that matter! Your work will directly contribute to promoting NHSBSA's positive reputation as the delivery partner of choice for the health and care system.

You’ll get the opportunity to develop, as we’ll encourage and support your growth, enhancing your skills so you can reach your full potential.

One of the posts would be open to NHSBSA colleagues for a 12 month secondment who has a background in pensions/contact centre.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model
• Continuous career and learning development opportunities
• Active wellbeing and inclusion networks
• Excellent pension – 20.6% employer contribution
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

You will:

• Work primarily in the Media and Campaigns team supporting our operational areas, helping to draft responses and collate information for media enquiries, as well as helping to maintain a database of media enquiries and journalist contact information.
• Work with the relevant Media and Campaigns Officers as needed to schedule social media posts, gather content and format external stakeholder newsletters and provide support for behaviour change campaigns.
• Maintain a database of media enquiries and journalist contact information.
• Update relevant content for the Communications and Marketing Team on the intranet site.
• Create and edit videos and photographs of events to be used across all internal and external communications channels to promote the positive work of the NHSBSA and build our reputation as the delivery partner of choice for the NHS.
• Produce weekly media scanning reports for the Leadership Team and Board members and other media monitoring reports as required.
• Work with Content Designers as required to help update the website.
• Work with our Creative Designers to develop content including graphics, video, audio, podcasts for internal and external projects, campaigns and initiatives.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women’s networks help our colleagues to be their authentic selves at work.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you’re interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

We are the NHS delivering for the NHS.

In this role, you are accountable for:
1. Working with the Internal Communications and Engagement team to source content for our corporate staff newsletter and our other internal communications channels.
2. Working with the relevant Media and Campaigns Officers as needed to schedule social media posts, gather content and format of internal and external stakeholder newsletters and provide support for behaviour change campaigns.
3. Provide support for exhibitions and conference including organising attendance, managing suppliers and ensuring the relevant marketing collateral is in place.
4. Maintaining campaign and customer contact information for the Marketing and Events team on a customer relationship management database.
5. Helping to maintain a database of media enquiries and journalist contact information.
6. Updating relevant content for the Communications and Marketing Team on the intranet site.
7. Creating and editing videos and photographs of events to be used across all internal and external communications channels to promote the positive work of the NHSBSA and build our reputation as the delivery partner of choice for the NHS.
8. Producing a weekly media scanning report for the Leadership Team and Board members and other media monitoring reports as required.
9. Working with Content Designers as required to help update the website.
10. Working with our Creative Designers to develop content including graphics, video, audio, podcasts for internal and external projects, campaigns and initiatives.