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Commercial Professional Manchester, England

Full Time Manchester, England 44000 - 56090 GBP ANNUAL Today

Job description

Commercial Professional, BT Shop eCommerce

Job Req ID: 20769

Posting Date: 3 Aug 2023

Function: Business Operations

Location: Deansgate, Manchester, United Kingdom

Salary: Competitive with great benefits

Closing date for applications: 3rd September 2023

Please note you maybe required to work from multiple locations including Accrington.

Flexible hours, flexi-time considered

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

Why this job matters

We are the EE & BT Consumer retailer business. Working at EE Store (fka BT Shop) is unique within BT. You’ll be part of an end to end team that supports the broader Consumer business helping to maximise the experience customers get from Broadband, Mobile, TV, Sport and fixed line services, with the latest technology from the biggest brands.

We’re undergoing a digital transformation that takes the right products, to the right customers, at the right time. You’ll have a direct impact on the products and brands we put in front of our consumer customers and the way we talk to them!

As one of the northern outposts of BT and EE, you can expect brews, banter and big opportunities!

This is an exciting team environment, full of energy and enthusiasm with a 360 view of our customers, delivering an end to end ecommerce experience – so come and see us and see how you’ll get to thrive with a big brand with big ideas!

This is a key role in creating the range and optimising the product portfolio of EE Store / BT Shop, both on BT and non-BT branded products, to deliver Financials and Strategic BT Shop goals.
Building important and strategic supplier relationships with partner brands that deliver product which maximise customer experience from BT and EE Core Consumer propositions.

What you’ll be doing

1. You'll be managing a range of often complex product areas to drive towards the financial and non-financial and KPIs
2. Develop and manage vendor relationships to aid improvement of commercials within own product area including revenue, GP, VI and access to deals
3. Managing pricing strategy based on business strategy, market and competitor knowledge
4. Proactive promotion and deal management
5. Presenting vendor business reviews periodically, ensuring business strategies are aligned and medium to long term plans are defined
6. Full responsibility for aged stock and profitability within owned categories

We'll also need to see these on your CV

Skills:

Strong commercial skills and understanding of impact on P&L
Strong knowledge of own product categories to inform content for marketing campaigns such as email, print marketing
Very strong relationship skills to work effectively with vendors and the product teams, our sales channels and external suppliers and partners
Understanding of vendor strategies to enable BT Shop to support these and drive Vendor marketing funding
Creative and innovative thinker.

Experience:

Vendor management
Experience in an online business
Experience in IT/CE product categories
Management of key partnership relationship.

What’s in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary
World-class training and development opportunities
25 days’ annual leave (not including bank holidays)
Volunteering days, so you can give back to your local community
Discounted broadband, mobile and TV packages
Pension scheme - you contribute 5%, BT contributes 10%
Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

Our leadership standards

Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

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