Commercial Operations Team Leader Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.
About the role
An exciting opportunity has arisen to join the Commercial Operations team within British Airways’ Global Revenue. From dealing with ongoing weather disruption on the day, to optimizing capacity over the next 10 days, this role really has it all! Joining us now in this exciting time of growth, brings challenges and opportunities to develop your skills and build your career.
To succeed in this role, you’ll be an active problem solver with an excellent commercial understanding of the airline business, willing to take calculated risk when (most) factors are known to you. You are always on the look-out for commercial opportunities and you feel comfortable working in a high paced environment.
The Commercial Operations team is the face of Commercial, tasked with protecting our commercial and customers’ interest inside the operational window. Working in this dynamic team will see you deal with a variety of operational areas, constantly on the look-out to optimise revenue, finding creative solutions and representing Commercial in disruption. No day will ever be the same.
As the Commercial Operations Team Leader you will be accountable for delivery delivering support services that enables Revenue Management to achieve its targets via the management of schedule change, flight inventory and requests for seat availability, and to provide recommendations and commercial expertise to other Departments to achieve the best overall result for BA during normal operations and in disruption.
About you
- Proven problem solving and analytical skills to investigate complex issues, make decisions and implement solutions
- Strong influencing and communication skills, with ability to provide input in decision making process and adapt communication style, depending on audience
Our Corporate roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position
