Commercial Development Lead Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
This is an exciting opportunity to help deliver British Airways’ Commercial Transformation objectives.
This role within the Product and Programmes team in Revenue Management is responsible for defining, scoping and delivering the projects that will lead to our Transformation for products (e.g. ancillary products or fare products) or programmes (e.g. corporate programme or small business programme).
The post holder will:
- Work with Commercial Development Manager and relevant Senior Product Owners to create product or programme strategy for an area of business.
- Turn strategies into tangible delivery plans, discrete areas of work, and actions.
- Understand and prove commercial rationale behind change in a science-led way, i.e. prove the ‘case’ for the desired change using data and analytics.
- Use an analytical approach to justify level of investment in any change, including plans and tools to track actual outcome against expected outcome.
- Move between different product or programme business areas to deliver different projects contributing to the wider Commercial Transformation objectives.
This role will operate across the BA Commercial team, involving stakeholders from Revenue Optimisation, Revenue Delivery, Sales, Distribution, Loyalty and others.
To build your career path in this role, you'll be able to think commercially and strategically
About you
- Strong analytical capability
- Strong interpersonal, relationship building & people skills
- Strong collaborative skills with the ability to objectively listen, consider alternatives and encourage challenge
- Education to degree level and/or equivalent experience
- Proven experience of getting things done, prioritising & delivering projects
- Knowledge of revenue management fare products, inventory management and/or airline sales and sales programmes.
- Practical experience using analytical tools and data, e.g. SQL, Excel, SAS, Python.
- Expertise in product or programme development
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
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