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Brown & Joseph; one of the fastest growing prominent Commercial Collection Agencies in the United States seeks a Commercial Transportation Collector. We were listed among “The Best Places to Work in Collections” because we provide challenging and rewarding work; in a competitive, professional and friendly environment that is second to none. We have a strong commitment to our industry, our colleagues, and our clients.

Job Responsibilities:

• Review backup documentation supplied to determine correct party to contact to resolve the case.
• Contacting businesses informing them they have a delinquent account that needs to be paid.
• Resolve disputes, create urgency, and negotiate the best possible payment arrangement if the business cannot pay their balance in full.
• The negotiation process involves reviewing the account information in the Salesforce database and asking questions of the debtors to better understand perceived obstacles to payment.
• Maintaining call quality and productivity measurements.
• Maintaining a positive, problem-solving approach and positive relationships within a team environment.
• Join in various department routine meetings and training sessions as requested by department supervisor.
• Performing other related duties as requested, directed, or assigned.

Work Schedule:

(REMOTE) 8:00 am - 5:00 pm. No nights, weekends, or holidays will be worked.

Compensation and Benefits:

• $18 - $19 per hour PLUS monthly commission. There is NO CAP on how much commissions you can earn. All based on your desire to make money and ability to negotiate and collect. Average commission is $350 - $550 monthly for the first 6 months and upwards of $1,000 a month at around 1 year + of employment
• Minimal cost to employee for employee health care contribution available
• Company paid dental benefits for employee
• 401(k)

Qualifications:

Ability to work well in a fast-paced environment and communicate effectively. We provided extensive training on the art of collections and negotiations.

Desired Skills:

• Attention to detail and accuracy
• Ability to multi-task
• Aptitude for technology
• Skilled in Negotiations
• Articulate communication skills both verbally and in writing
• Time management skills
• Interpersonal Skills

Brown & Joseph is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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