Collections Representative San Jose, CA
Job description
The Collections Representative is responsible for collection effort including implementation of procedures to affect the timely collection, application and deposit of payments.
Responsibilities:
· Ensure that customer balances are within agreed, assigned terms
· Resolve customer inquiries regarding their accounts
· Advise customers of necessary actions and strategies for overdue account balance payment, and arrange balance payment schedules based on customers' financial situations
· Notify customers of overdue accounts
· Track information about customer financial status and status of collection efforts
· Perform various administrative functions for customer accounts, such as recording contact information changes and monitoring when customers' status should change from current to collections
· Receive payments
· Prepare customer monthly statements for mailing
Qualifications:
· 1+ years of experience in Collections and Accounts Receivable
- Strong Collection skills
· Proficient in Excel and other Microsoft Office applications
Physical Requirements:
· Job requires constant computer work
· Monday-Friday and Alternating am Saturdays
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
