Collection Agent

Collection Agent Glasgow, Scotland

Kura
Full Time Glasgow, Scotland 22672 GBP ANNUAL Today
Job description

Salary £22,672.00 per year

Job Details

Collections Advisor – Utilities

Location: Glasgow

Hours: Monday to Friday Between the hours of 8am to 6pm. (40 hours)

Location: Glasgow

Salary: £10.90 a hour

We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

We are looking for new talent to fill our full time permanent Collections Advisor roles in Glasgow.

In this role you will be handling inbound and outbound customer calls to existing customers to discuss debts on live and closed accounts. You will set up agreed payment plans and also register any complaints.

You will be responsible for

  • Identifying properties where a business has moved or shut down due to failed payments
  • Looking through systems for any updates or payment information
  • Checking google street maps, companies house and land registry
  • Calling properties, emailing businesses, and contacting through investigation
  • Updating systems and issuing bills
  • Process included in below documents

You will receive several weeks of full paid training on our systems, products, and call handling

Requirements

Experience of working in a high volume customer contact environment

  • Standard Grade English and Maths or equivalent
  • Experience of working in a high volume customer contact environment
  • Experience of working in a target driven environment
  • Ability to adapt and learn
  • Communication and listening skills
  • Computer literacy

Benefits

  • Referral programme
  • Sick Pay
  • Maternity Pay
  • Bonus Pay
  • Employee Assistance Programme
  • Cycle to work scheme
  • Employee Discount
  • Store Discounts

Next steps

Feel ready to jump in? Click Apply Now

Job Type: Full-time

Salary: £22,672.00 per year

Benefits:

  • Cycle to work scheme
  • Employee discount
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: 2023-5193

Collection Agent
Kura

www.wearekura.com
Glasgow, United Kingdom
Brian Bannatyne
$5 to $25 million (USD)
1001 to 5000 Employees
Company - Private
Staffing, Recruitment & Subcontracting
2015
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