Colleague Recognition & Insight Coordinator Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
We’re looking for a highly skilled recognition and insights coordinator, a role fundamental to building a strong culture of recognition and engagement within our organisation. Ensuring our colleagues feel valued and appreciated, as well as building pride and trust within the airline. You will work alongside colleagues at all levels in the business and be key to the success on building a better BA.
Key responsibilities:
- Data analysis – advanced Excel knowledge required
- Support in the build, distribution and analysis of quarterly engagement surveys
- Work with key stakeholders across the business to build, track and deliver localised engagement action plans
- Gain a complete understanding of Employee Engagement and Organisational Health, and how they support our strategy, vision, values and purpose
- Understand/research how we benchmark externally
- Develop and grow our internal peer-to-peer recognition platform
- Promote and advocate recognition across the organisation as we continue to grow our recognition culture
- Work on a digital solution to integrate both colleague and customer recognition
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us
We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
