Co-ordinator – Hotel & Travel Crawley, West Sussex, South East England, England
Virgin Atlantic
Full Time
Crawley, West Sussex, South East England, England
10.56 - 12.04 GBP Today
Job description
Crawley
Secondment
Competitive
17-09-2023
Job Details
Salary: Competitive
Hours: Full Time - 37.5 Hours
Location: VHQ, Manor Royal
Contract: Up to 12 months maternity secondment
Closing Date: Sunday 17th September
In a nutshell
At Virgin Atlantic, our purpose is to ensure everyone can take on the world. Our vision is to be the most loved travel company. To achieve both, we're harnessing our spirit of entrepreneurship and innovation to reimagine the world and create thoughtful experiences that feel brilliantly different at every opportunity.
Our people are game changers who see the world differently. Acting as a loud and proud voice for positive change for our people, places, and the planet, they're not afraid to roll up their sleeves to take on the big things while never forgetting the importance of the small details. So, if you're ready to take your career to new heights, read on.
The Co-ordinator - Hotel & Travel is an integral part of the Operations team, helping to facilitate crew with hotel and travel bookings and associated arrangements. You will help to provide a seamless service, allowing our crew to concentrate on the most meaningful part of their job, to delight our customers and passengers!
Day to day
Although the below list is not comprehensive, these are the main duties that will be undertaken by the coordinator:
- Ensuring that all Crew Hotel & Travel arrangements/requirements are processed and run in a timely, efficient and cost-effective manner.
- The monitoring and, if required, manual payment provision of Crew subsistence allowances.
- The accurate and efficient administration of Crew Cards, Car Park passes, supplier invoices, supplementary payment & variable payments.
- Effective communication with pilots and cabin crew as well as with Pre-Ops and Crewing to ensure confirmations, additions or amendments are dealt with appropriately and effectively
About you
We're seeking somebody who is highly customer oriented, with a passion for delivering an excellent service. You'll be a great organiser, with an eye for detail. If this sounds like you and you have the below qualities /experience, we think you would love this role!
- Solid understanding of Virgin Atlantic systems (including CMS & Air4) an advantage
- Confident user of Excel, Word, Teams and SharePoint crucial, and other O365 tools (e.g. OneNote, PowerPoint, Power BI, Power Automate) an advantage
- Excellent organisation, planning, communication and influencing skills with diverse partners at all levels
- Cost-conscious attitude, with a persuasive approach to ensuring the best value for money decisions are made
- Meticulous attention to detail
- Independent style of working, with the ability to structure and prioritise own workload without supervision as well as working within a team
- A Flexible approach to a consistently changing operation & priorities, whilst being able to switch from one task to another expertly under tight time constraints and deadlines
- Curiosity about logistical problem solving
Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ([email protected]) feeling confident that we've got your individual considerations covered.
Virgin Atlantic
https://careersuk.virgin-atlantic.com/
Crawley, United Kingdom
Shai Weiss
$2 to $5 billion (USD)
5001 to 10000 Employees
Company - Private
Airlines, Airports & Air Transportation
1984
