CMDB Manager Bristol, England
Job description
Location: Bristol
Working hours: Full-time
Salary: Competitive + Benefits
Band: H
Hiring Manager: Kelly Blake
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Security team and experience bringing intelligent technology and advanced threat expertise to organisations that form the UK's Critical National Infrastructure, this specialist team helps to simplify their day-to-day cyber security operations, enabling their own people to focus on their bigger strategic priorities.
What you'll do
The Capacity & Configuration Specialist will provide a point of focus for network capacity performance and effectively manage the control of assets by providing a logical model detailing how the assets and components interrelate.
- Produce Capacity Reports, based on business usage trends, business Capacity Plans, taking into account the customer’s strategy and demand forecasts including the planned deployment of new or changed services.
- Customer Capacity & Configuration reports should be delivered within agreed SLAs and must clearly document assumptions, options and recommendations.
- The individual will be accountable for using toolsets and applications from the Configuration & Capacity Management system to provide accurate and current information in support of the customer and all other ITIL roles and processes.
To provide ITIL aligned Capacity, Configuration and Asset Management.
Who you are
- Experience producing capacity & configuration management reports.
- Experience of communicating to all levels of the business internally and externally.
- Experience of capacity & configuration management within the Public or Private Sector
- Telecoms background
- Knowledge of Capacity Management within Transmission and IP network and related hardware/software.
Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What we offer
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
