Cluster M&E & Groups Executive

Drawing on the legacy of the guests who stayed here in decades past " and an inspiration to those who are yet to write their own story " Hard Rock Hotel London at Hyde Park stands alone as a haven for music lovers and cultural explorers everywhere.

Located on the corner of Oxford Street and Park Lane, we pay tribute to former residents such as Jimi Hendrix, Diana Ross, Bob Dylan and Buddy Holly with an incredible memorabilia collection and original artwork in every bedroom.

The hotel boasts an onsite Hard Rock Cafe, Hard Rock Cocktail Bar, Hotel GMT Bar and a Rock Royalty Lounge. So, whether our guests are ready to rock London’s nightlife, enjoy a well-earned family holiday, host that all-important business meeting or indulge in a romantic evening for two, they will find everything they need " because, in the end, everyone wants to be treated like a rock star.

The Role

As Meeting and Events Sales Executive you will be responsible for promoting the Meeting and Events facilities to prospective clients and will act as the main point of contact for co-ordinating their events. This is a customer facing role, so you will need to have excellent interpersonal skills and have a real drive to always deliver the best possible service. Our Meetings and Events teams are all about exceeding the customer's expectations and giving attention to the smallest details. There will be an elevated level of telephone communication and an administrative element to the role as well, so you will need to be able to demonstrate excellent organisation skills and strong commercial awareness

What we look for

Highly Guest Focussed with a passion for great service and a drive for guest satisfaction Comfortable in a front line role facing the public Empathetic and able to build relationships Multi-skilled with an understanding of both M&E and Group business An open personality who is relaxed and natural in their interactions Accurate with good attention to detail Able to create a positive first impression and be an ambassador for the brand and Clermont Hotel Group Can demonstrate commercial awareness within the context of their role

What's in it for you?

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
• Great Recognition program
• ...and many more!