Clubhouse Manager

Clubhouse Manager Stourbridge, England

Hagley Golf Club
Full Time Stourbridge, England 30000 - 35000 GBP ANNUAL Today
Job description

Hagley Golf Club is a busy club and attracts lots of external functions events as well as Golfing ones. We are now seeking a committed, professional, hospitality led and enthusiastic clubhouse manager to join our well established Golf Club, live in accomodation can also be provided:

Ideally potential candidates should have the following skills/attributes:

  • Strong bar and events experience
  • First rate communication skills
  • A genuine passion for providing fantastic customer service
  • Immaculate presentation and an eye for detail
  • A hard working and positive attitude
  • Ability to stay on task

Responsibilities

o To supervise all staff employed by the club for working in the bars and functions.

o To ensure that relevant staff conform to current Health & Safety and other relevant legislation.

o To ensure that relevant staff receive the correct training and support in all aspects of their job.

o To ensure that relevant staff give a high standard of service to members and guests and that any skill gaps are identified and corrected.

o To work closely with all clients to discuss, plan and prepare all their relevant bookings and events with us within the club diary.

o To meet and greet all club members, visitors and societies within the Clubhouse.

o To ensure that bar stocks are maintained and that all orders for replacement are ordered appropriately and timely.

o To ensure that all cash is correctly recorded

o To make available for monthly stock taking all advice notes, invoices and vouchers, as necessary.

o To keep records of all wastage and stock lost through whatever source.

o To make sure the bar, cellar and serving areas are kept in a clean condition and to supervise the cleaners employed by the club.

o To set and report any defects in any alarm systems or equipment operated by the club.

o Overall responsibility for the operation and the delivery of all the front of house events and operations

Care and appearance of the offices and meeting rooms

Duties

o Maintain an adequate bar and food service within the times laid down by the club.

o See that all staff are properly instructed and trained in their duties with clear communication on all tasks and upcoming events.

o Ensure that all equipment is kept clean and in working order and report to the management any faults.

o Work out the weekly rosters and see that all staff are aware of them in relevant time.

o Collate the weekly staff clockcards and sign them as accurate before processing them for payroll

o Maintain bar sales and card takings records and complete suitable records for weekly banking by the office.

  • Doing show rounds for potential guests and ensuring that all site visits are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client
  • Participation at team meetings and bringing new ideas, planning and costing tribute nights

Job Types: Full-time, Permanent

Salary: £30,000.00-£35,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Housing allowance
  • On-site parking
  • Sick pay

Schedule:

  • Holidays
  • Weekend availability

Education:

  • Diploma of Higher Education (preferred)

Experience:

  • Hospitality management: 5 years (required)

Licence/Certification:

  • personal license (preferred)

Work Location: In person

Reference ID: AP/23

Clubhouse Manager
Hagley Golf Club

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