Club Manager - Central London Central London
The Langham, London
Full Time
Central London
0.00 GBP Today
Job description
Langham Club Manager - Central London
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Langham Club Manager to join our talented Langham Club team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.
In the role of Langham Club Manager, your key focus will be to:
- ensure that all guests’ needs are being dealt with immediately and complaints are handled efficiently and written down in the logbook
- greet, check in and perform rooming procedure
- oversee the food and beverage offerings – ensuring that they are in sufficient supply and presented beautifully
- motivate, lead and develop the Langham Club team
- carry out administrative duties e.g. duty rotas, manage holiday requests, sickness/absence, monthly stock takes etc.
- ensure that Health and Safety, food hygiene regulations and procedures are followed and respected at all time
Do you have? -
- previous food and beverage background is desirable
- previous experience of working at a supervisor/assistant manager level is essential
- understanding luxury customer service is a must
- great attention to detail
- strong managerial and leadership qualities
- previous experience of preparing roster, or handling a variety of administrative tasks
- previous experience of Opera PMS and MICROS systems is an advantage
