Job description
Beaverbrook is a carefully curated collection of two luxury hotels. The heart of the brand, Beaverbrook estate, is set amidst 400 acres of countryside in the Surrey Hills and comprises three distinctively designed venues, that make up the hotel, three restaurants and a Health Club & Spa, as well as indoor and outdoor activities, including a home cinema and meeting spaces for all occasions. What binds our hotels together is the Beaverbrook ethos – a warmth and thoughtfulness that makes every guest and employee journey unforgettable and that reflects our approach to exceptional experiences. Striving to turn visions into reality, for guests and employees alike, through unique opportunity and emotional hospitality, Beaverbrook offers something truly special within remarkable surroundings.
We have a fantastic opportunity for a Club House Receptionist to represent our Prestigious, Private Members Golf Club House.
If you are returning to work or looking for an interesting role within a prestigious environment, which gives you the opportunity look after and assist VIP members and guests, then this could be the role for you.
This is a fun role which is different every day!
The Role
- As our Club House Receptionist, you will have a 4 day contract of 30 hours per week which will usually be worked across 3 x 10 hour days each week (7.30am – 6pm.) – to include 1 weekend day per week.
- Your role will be to provide a friendly, welcoming, professional, efficient and first-class impression and service to our members and their guests at all times.
- You will be responsible for greeting and assisting the members, their guests with all queries and questions as required.
- You will provide administrative support to the Membership Team, notably keeping all members profiles and lists up to date as well as supporting in the preparation of member events.
The Person
- You will be a sophisticated operator, well spoken, charming, friendly, helpful and impeccably presented.
- You will have a hands on approach with a positive, “can-do” attitude who enjoys working – and brings a smile into work at all times!
- You will be a team player who can build rapport with people from all walks of life.
- You will have a strong work ethic and naturally take pride in your area and working for Beaverbrook and have an outstanding attention to detail.
- You will have good planning and organisational skills and ideally, but not necessarily, have previous experience within a reception or private members club capacity.
- You will have confidence and the discretion to deal with the exceptional and unusual and the ability to problem solve with efficiency.
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- Meals on duty for some positions
- 28 days annual leave(including Bank Holidays), rising by 1 day each year for 5 years
- Employee Assistance Programme with Health Assured
- Pension
- Long Service Awards
- Earn up to £1000 for recommend a friend scheme
- Cycle to work scheme
- Uniforms
- Free parking
- And other local benefits