Job description
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Location
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Job Profile
Title
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Hours per week
About the role
Working within the CloudOps team, alongside colleagues from Enterprise Architecture, Compliance, Information Security, Customer IT and various Product teams, the Cloud Operations Engineer drives quality and repeatability into their work through a mixture of DevOps methodologies and Site Reliability Engineering.
You'll create consistent, automated environments across all tiers, proactively test and tune all aspects of the infrastructure, streamline CI/CD processes, monitor and respond to system alerts and continually work to optimise the performance, security, reliability and cost management elements of our systems.
Key responsibilities include:
- Proactively monitoring infrastructure and environments, taking steps to improve stability, reliability and performance whilst always remaining cost-conscious.
- Contributing towards building an organisation-wide Site Reliability Engineering culture, by sharing principles, approaches, best practices, documentation and code with colleagues across the business.
- Maintaining existing and creating new IaC templates and deploying new infrastructure and environments in accordance with Architecture, Compliance, Operational and Security requirements.
- Troubleshooting complicated, cross-platform issues involving Network, IaaS, PaaS, Operating System, Application, Database and other components, taking ownership through to resolution.
- Documenting your knowledge of environments and individual systems as you acquire it over time, creating runbooks and ensuring critical system information is readily available to colleagues across the business.
- Seeking opportunities to apply automation to any tasks performed manually, following through to implementation.
- Keeping up-to date with security best-practice and proactively identifying, diagnosing and solving complex security issues.
- Previous experience in a similar role, championing Cloud Operations, DevOps and SRE principles, approaches and best practices.
- Experience in environments subject to regulatory compliance and Information Security standards (e.g. SOC, ISO27001 and Cyber Essentials).
- Strong planning and organisational skills, including the ability to manage several workstreams simultaneously, balancing business priorities and quality.
- Clear and concise communication skills, to both technical and non-technical audiences.
- High literacy in information technology concepts and theory.
- An eagerness to learn and the ability to instil this in others.
Skills and experience
- Enterprise Agreement, Tenant and Subscription management.
- Cost analysis and Reservation management.
- Active Directory Identity and Access Management, including Role-Based Access Control.
- Virtual Networking features, including:
- Hub and Spoke topologies, Micro-segmentation and Zero-trust.
- Subnets, Private Endpoints, Load Balancing, Peering, Routing and Filtering.
- Virtual Private Network, Firewall, IDS/IPS, Network Virtual Appliance and Bastion.
- DDoS Protection, Front Door, WAF, Traffic Manager, API Management and DNS.
- Infrastructure as a Service features, including:
- Virtual Machines (Linux, and Windows).
- Platform as a Service features, including:
- Key Vault, Storage, Databases (SQL, and Postgres).
- App Service Plans and Web / API / Function Apps.
- Kubernetes and Container Registry.
- PowerBI.
- Logging, Monitoring and Alerting, including:
- Monitor, Alerts, Dashboards, Sentinel.
- Diagnostics Settings, Log Analytics, KQL.
- Third-party Integrations, including:
- Confluent Kafka.
- Skytap.
- Infrastructure as Code, including:
- PowerShell scripting.
- Azure CLI.
- Azure DevOps, including:
- Repos.
- Pipelines.
About Us
We have over 50 years of heritage and industry experience – and we’ve been ahead of the curve throughout. More than half a century ago, we were founded as Peterborough Data Processing. Quite a lot has changed since then – not least our name. We were acquired by Northgate, becoming NorthgateArinso in 2007 and NGA Human Resources UK and Ireland in 2014, where we were joined by Moorepay. In 2018, the UK and Ireland division was sold to Bain Capital and now we operate as a standalone company, Zellis. After acquiring Benefex, we’re now even better equipped to serve the complex needs of our customers.
Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We’re proud of our culture and we work hard to create an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, are not empty words on a poster:
- Unstoppable together.
- Always learning.
- Make it count.
Salary Package
25 days annual leave, plus your birthday off!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension.
Range of additional flexible benefits.
General information