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Job description

We are looking to recruit an enthusiastic person to work within our Division based at Queen Mary's Hospital for Children at St Helier to support our performance with 10 day turnaround of patients letters. Experience within the NHS and Paediatrics are desirable but not essential. The successful applicant needs to have a flexible approach to work and have excellent typing and administration skills and to be comfortable working within a team.

Interview Date: TBC

• Work with Dictate IT to review letter accuracy – add any information needed. Full typing skills and ability to work with clinical correspondence according to clinical priority in line with agreed standards and accuracy and within the locally and nationally agreed timeframes.
• Promptly file case notes, correspondence and investigation results
• Ensure that all correspondence is checked and digitally signed by the appropriate consultant and sent out appropriately.
• E-mail clinical correspondence to GP/originating referrer and send copy letters to patient
• Maintain quality assurance, accuracy, quality and turnaround times
• To liaise and work with patient pathway coordinators
• To prioritise own workload appropriately, referring any service concerns to the Team Leader in a timely manner
• Handle data relating to patients of a confidential nature, ensuring appropriate treatment of confidential information.
• Upload and download voice files and maintain the voice file tracking system.
• Maintain good relationships with patients and other members of staff, ensuring a high degree of confidentiality and integrity at all times

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.