Job description
This is a fantastic opportunity to be part of a newly formed service which will provide improved care for veterans in the North of England.
Armed forces veterans who need mental health support will be able to access a new streamlined service from 1 April 2023.
NHS veterans’ mental health services are being brought together under one name; Op COURAGE: The Veterans Mental Health and Wellbeing Service, to make it easier and more accessible to people who need help.
Op COURAGE offers a range of specialist support and treatment for members of the armed forces community. This includes:
- helping to recognise and treat early signs of mental health problems, as well as more advanced mental health conditions and psychological trauma,
- providing support and treatment for co-occurring mental health and substance use,
- liaising with charities and local organisations to support wider health and wellbeing, such as help with housing, relationships, finances and employment,
- referring to other NHS services, where needed, and
- recognising that family may also need help and care and supporting them to access this.
- Manage the operational functioning of the team in providing high quality service to service users, contributing to overall service development.
- Be line manager for MDT members and undertake the full range of people management responsibilities.
- Ensure the delivery of a comprehensive, targeted and user focused service through effective management, prioritisation and liaison with key stakeholders of the service (internal and external).
- Lead on the investigation of clinical incidents and complaints (informal and formal) in accordance with Trust procedure, complaints policy and undertake service reviews and inspections.
- Undertake budget monitoring and work with the Operational Manager in relation to financial management of the service.
- Act as a champion for the service, demonstrating a participative and supportive management style with a commitment to team working.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme (LYPFT pays 20.6% into your scheme each year), coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more organisations such as Blue Light Card, Health Service Discounts and NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank. Bank-only workers can choose the hours they want to work and will have the opportunity to gain additional experience, keep skills up to date, develop new ones and earn extra money without having to commit to a permanent role. For an informal discussion or more information please contact the [email protected]
As CTM you will be responsible for the core pathway operational and clinical delivery, working closely with the CTM for the Enhanced Pathway and ensuring that the service is delivered consistently and in collaboration with all delivery partners. You will be accountable to, and supported by, the Operational Manager and Head of Operations within LYPFT. The North of England Service has an overall Service Lead and Clinical Lead.