Job description
About Lakeside
LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.
Living and breathing our values at Lakeside Healthcare
Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.
Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.
About the Team
Working with a team of ten based in Corby Health Centre which includes dedicated research GP’s, Nurses, Business Manager, Research Coordinator and Clinical Research Assistants; currently working on a varied degree of clinical studies.
Job Introduction
The Clinical Research Assistant will provide administrative and data management support to the Research Team, support the Research Nurse laboratory lead in processing, packaging and storing of clinical trial samples, and support the effective delivery of Health Care Assistant duties in delivering clinical research projects undertaken by the Research team. There is also scope to develop into a Study Coordinator role with responsibility for managing the day to day running of a Clinical trial.
What you will do
· Obtain routine clinical measurements from patients taking part in clinical trials to facilitate the delivery of projects as per their protocol requirements.
· Maintenance of accurate and legible patient records in line with organisational requirements – this includes contemporary paper records and electronic patient record system.
· Facilitate accurate data collection for the Research team onto both remote data entry systems and clinical report forms.
· Assist clinicians carrying out minor surgical procedures including sterilising, cleansing and maintenance of surgical equipment.
· Receive and check documentation, reports, patient information, processing appropriately within agreed guidelines, including entering information on the appropriate IT system and retrieve information as and when required.
Essential Criteria
· To be able to work autonomously, making judgements and decisions as appropriate, whilst ensuring the effective co-ordination and smooth running of a high-profile and dynamic office.
· To liaise with patients, face to face, via email and telephone, always offering an excellent customer service.
· To use the SystmOne platform effectively and accurately for all relevant data capturing, reporting, and recording as appropriate.
· To always maintain confidentiality and adhere to departmental standard operating procedures and policies.
· To always ensure a high quality of service to customers/stakeholders and to be helpful and facilitate.
What we offer you (Benefits)
· Generous holidays (additional long service entitlements)
· NHS pension and long service recognition
· NHS Discounts (Blue Light Card)
· Career opportunities
· Role specific training and ongoing development
· Great team environment
Lakeside Healthcare is proud to be a Living Wage employer
Interview process
Please apply with a CV and a cover letter - Please upload your CV as a pdf and include your personal email address in your cover letter.
Our interview process will aim to meet you in person however some interviews may be carried out virtually. If interviews are carried out at our GP practices, you will be required to wear a mask.
To help you shine and show your full potential, please make us aware of any changes you might need at any stage of your application. If you need an alternative way of applying for this role, support with understanding the role, any changes at interviews, or anything else, we encourage you to contact our central HR team. Details can be found on our website www.lakesidehealthcare.co.ukor you can message us through Indeed.
We encourage candidates to not delay their application as we retain the right to close the advert early should the volume of applications become very high.
Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.
Shortlisting
We anticipate that shortlisting will commence one week after the advert has closed and will advise of interview arrangements if successful, however this timeline is dependent on the number of applications.
Website
https://www.thelakesidesurgery.co.uk/
Equality, Diversity & Inclusion
We value diversity and we're committed to creating a diverse and inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds, ethnicities, and cultures and believe that a diverse workforce will help us to care for and support our patients and employees better. Unfortunately, we are unable to recruit anyone below the age of 18 yrs. so that we can protect young people from health & safety and safeguarding risks.
Equal Opportunities
Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.
Job Type: Full-time
Salary: £21,310.00-£24,950.00 per year
Benefits:
- Free parking
- On-site parking
- Store discount
Application question(s):
- -Do you have the right to work in the UK? (Yes/No) – If you answered Yes you must be able to provide sufficient evidence upon interview
- Do you experience in an administrative environment?
Work Location: In person
Application deadline: 29/05/2023