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Job description

About us

North Yate Pharmacy is a small business in Yate Central. We are professional, fun and supportive.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Casual work attire
• Lively atmosphere

About North Yate Pharmacy

North Yate Pharmacy provides a dynamic, forward thinking-working environment. We are extremely proud of the care we offer our patients and strive to keep at the forefront of Innovation in community pharmacy.

Duties:

• Ensure pharmacy compliance with ethical, professional and legal pharmacy standards to ensure that every customer and patient receives a safe, accurate and efficient service
• Make decisions which positively affect all aspects of pharmacy performance that are aligned with the company’s values
• Ensure you drive the NHS agenda and work collaboratively with the superintendent’s office to reduce incidents
• Take responsibility to ensure that your pharmacy maintains high professional standards, both dispensing and retail, to provide a safe working and patient environment at all times
• Ensure confidentiality of customer and company information as required by the Data Protection Act
• Ensure effective long-term relationships are being developed and maintained with current and future customers
• Establish positive business relationships both internally and externally
• Ensure the pharmacy team delivers the best service and care for our customers and patients and maximises the opportunity to drive customer loyalty
• Use effective questioning and listening techniques to understand customer needs and provide them with the relevant services or products
• Keep waiting times for customers and patients to a minimum, ensuring that resource is utilised effectively within the pharmacy and scheduling of staff is aligned to customer footfall
• Deal with customer and patient complaints effectively and efficiently
• Ensure ongoing performance management of your pharmacy team
• Develop pharmacy colleagues by reviewing and giving regular feedback against objectives and values

Requirements:

• Be a qualified Pharmacist and registered with the GPhC
• A passion and focus for customer care and customer safety
• Ability to work accurately and efficiently with a high level of attention to detail
• Committed to continual self-development
• Proven teamwork
• Open and clear communication skills and the confidence to engage customers
• Ability to establish needs and opportunities through effective questioning techniques

Job Type: Permanent

Salary: £42,341.00-£50,155.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 01/08/2023