Clinical Operations Manager Remote
Job description
Overview
We are looking for a new Clinical Operations Manager to join us on our exciting journey of redefining how clinical care is delivered in the community. This role will be a key strategic addition to the leadership team and a rare opportunity to drive the delivery of an industry changing solution.
At Ally Health, we want to make on-demand clinical care in the community to be as easy to access as booking an uber ! We are partnering with healthcare providers to enable patient led booking through our API led solution and rely on our network of qualified healthcare practitioners to deliver a range of clinical care tasks.
As healthtech innovations seek to redefine how patients access care to relieve healthcare systems from growing pressures, Ally Health is positioned as a key enabler to the industry.
About the role
This role is central to our business because our platform relies on our ability to scale our network of practitioners. We offer something unique to healthcare practitioners as our platform makes it easy for them to work flexibly, submitting as little or as many hours as they wish, and removing the manual admin tasks related to planning appointments in the community. There is a huge opportunity here to build a unique community of engaged healthcare practitioners, grow engagement and drive meaningful interactions for everyone involved !
About Ally Health
Ally Health was founded on the back of a previous diagnostics related venture, Testing For All. The latter was a not for profit covid diagnostics business which delivered c. 1m tests and achieved 4.5 rating on Trustpilot. The scalability of our operations was achieved through a state of the art test management system, which along with other key IP, forms the foundation of Ally Health.
Equal Opportunities Statement
We are an equal opportunity employer and we strive to reduce unconscious bias throughout our hiring process. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.
About you
You are a self-starter, motivated by impact and able to work flexibly within a continuously evolving environment. We are a small but motivated team of contributors, working independently but also together to move the status quo at pace. There’s never a dull day at Ally and we are looking for someone who is energetic and does not shy away from a challenge !
You will have experience working around and with clinicians in healthcare settings. Ideally you will have experience scaling clinical networks, from developing robust recruitment pipelines and processing to interacting with customers to understand their unique requirements.
The below are some of the things you can look forward to working on:
Creating a robust network effect of practitioners
Establishing Ally as an exciting employer with healthcare practitioners and a cutting edge provider in the market to differentiate from nursing and staffing agencies
Tracking utilisation rates and compensation to ensure our network is being scaled efficiently
Interacting with clients to take clinical requirements for their opportunities and ensuring our cohort can adequately meet these needs. Note that we do have ad hoc clinic staffing needs on top of our core operations of home based appointments
Be extremely knowledge of the various training requirements and qualifications required to deliver certain clinical interventions
Be the internal champion for the community: obtain continuous feedback from our healthcare practitioners, action changes and explore ways of engaging our community
Nurture and grow a team of local clinical leads and hub leaders
Requirements
Must-have:
Minimum 5 years of experience recruiting healthcare professionals at scale
Experience with managing cohort of healthcare practitioners, either as part of bank staffing / nursing agencies set up or other on-demand set ups
You are creative, proactive, and agile - able to think outside the box to scale up our network and keep our community highly engaged
Experience working within CQC compliance framework, ideally as compliance officer or registered manager
Experience working with digital solutions and tools in your day to day (Ally is a tech start up and our day to day work takes place across various platforms and softwares)
Comfortable manipulating quantitative data in search of insights and owning budgets
Ability to commute at least 1 day to our London office, rest of the time can be remote working
Nice-to-have:
Qualification and hands-on experience as healthcare professional (either as registered nurse or GP)
Active registration with professional bodies such as NMC
Experience working for a start-up or scale-up company
