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Job description

The post holder will be a data minded individual with a strong understanding of technology. The primary purpose of this role is to support the digital infrastructure of the Northern service and to ensure data is gathered securely and reported efficiently by working closely with the senior management team, internal informatics departments and external system providers. The post holder will also be a point of technical support for the Northern service, using technical skills and knowledge to support the service to maintain operational business continuity.

Key responsibilities

• Provide day to day support for all Northern service staff using the clinical management system (Inform Sexual Health) and the informatics infrastructure which supports it.
• Line manager responsibilities for informatics/analyst personnel, including staff appraisal.
• Lead on the establishment and maintenance of robust reporting systems for the Northern service.
• Be the designated data analyst for the service.
• Support wider projects and lead on elements of projects.
• Provide technical support for all systems used within the department.
• Work as part of a multi-disciplinary team and with other departments across the trust.
• Provide regular service reports to demonstrate performance and capacity as well as ensure compliance with agreed targets/KPIs (internal and external).
• Provide data quality assurance for reporting and use technical knowledge to resolve issues.
• Support the implementation of new systems and processes.
• Delivery user training and create training materials/user guides.
• Be responsible for updating and/or implementing changes to the activity management system as required e.g. clinics, templates & letters etc.
• Support the planning, procurement and implementation of informatics projects e.g. piloting, data migration, texting software, telephone results package, self-check-in system, patient health record.
• Work flexibly across the service/sites as required.

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected].

We’re looking forward to hearing from you!