Job description

The Care Home Support Team (CHST) of Sutton Health and Care are looking for a Clinical Digital Trainer to support the embedding and further expansion of digital projects, including making the best use of the current equipment in place and introducing further types of digital equipment into CQC registered care homes in South West London.

The post holder will work closely with the care homes, predominantly in the London Borough of Croydon, but also covering for colleagues in Sutton and Wandsworth, to proactively identify, support and train care home staff with the use of digital equipment and be seen as the Digital Education Champion in that locality, promoting digital integration. They will provide digital and clinical training in the use of health related digital equipment and any other associated training required to support digital enhancement.

Sutton Health and Care (SHC) is an innovative joint venture between local partner health and social care organisations, in which Sutton Community Services will be fully integrated to support and deliver a new care model for the people of Sutton.

Hosted by Epsom and St. Helier University Hospitals NHS Trust, the model ensures the breaking down of traditional organisational barriers to enable the provision of care that is wrapped around the patient. Our vision is to deliver seamless excellent coordinated care that is person centred and of high quality for people at risk of an unrequired hospital admission and for those that require admission ensure they are supported promptly to get them home again as quickly as possible.

We pride ourselves on having a highly dedicated team and offer a stimulating and dynamic working environment with a wide range of staff benefits and development opportunities.

We are looking for employees who aspire to excellence, share our vision and values and can play a crucial role in our ongoing achievements.

Duties and Responsibilities

• Facilitate training and support for all digital projects and work associated with care homes becoming digitally ready, including RESTORE2, remote monitoring, eRedBag, eMAR, use of the Universal Care Plan, DSPT, Digital Social Care Records, RITA, PainChek, Hydration Cups and any other technologies
• Work closely with locality colleagues to identify opportunities to improve care homes digital integration and prioritise workload
• Work closely with care home staff to identify opportunities, train, support and embed the use of digital solutions across the CQC registered care homes
• Support and empower care home staff with changing practices to integrate digital technologies. Upskill staff to build confidence and competence in using digital technologies in care homes promoting the benefits
• Work in partnership with care homes to embed digital technologies, identifying and overcoming barriers to implementation
• Work in collaboration with the local Care Home Support Teams to share knowledge of all new projects and help to upskill colleagues and signpost where appropriate
• Work collaboratively with other colleagues in the Care Home Support Teams to enhance the care of all residents in care homes
• Contribute to the development of the current and new Clinical Digital Pathways and the production of the Standard Operating Procedures where required
• Have a full knowledge of the digital projects and opportunities available and be able to recommend and demonstrate the benefits of the projects to the care homes based on scenarios and situations encountered on visits
• Able to analyse data and make recommendations of which projects could support better outcomes for residents
• Support the implementation of new and piloting projects
• Collate feedback and case studies to demonstrate the role of the CDE makes to the care homes and residents
• Utilising skills and expertise to support deteriorating residents and/when this should occur at the time of being in a care home
• Support the identification of Digital Champions and work with them to develop a sustainable model of cascade training
• Encourage additional care homes to be digitally ready and using digital equipment. Work with the Digital Implementation Team to identify opportunities for expansion
• Have a proactive approach to digital inclusion that seeks to address barriers of access and skills
• Work with the Digital Integration Team, Transformation Leads and the digital integration leaders in the boroughs taking a joined up approach to enhance digital enablement
• Lead on the development of training materials and resources
• Contribute to the development of information resources for care home staff, residents and families
• Link with other learning providers including NHS Training Hubs, care home support teams, local services, local authority and health providers to signpost care homes to local training opportunities
• Be the champion and first point of contact for all clinical digital questions and signpost to any other services where required
• Receive and appropriately log any issues or concerns raised by care home staff to ensure that these are resolved effectively
• Attend meetings and report as required on the progress of the digital enhancements, keep up to date records and monitor progress against KPIs
• Manage own workload based on priorities as identified
• Promote SWL's digital offers across the localities CQC registered care homes

• Support close working with all members of the care provision teams
• Identify and contribute close working partnerships are developed and sustained with all stakeholders
• Report to and keep the Clinical Education Lead updated with any issues/concerns which may affect the day to day running of the service
• Manage the recruitment and retention of staff, develop local orientation programmes and induction of new employees
• Demonstrate a high level of clinical judgement, acting autonomously to support homes to interpret clinical signs
• Conduct Root Cause Analysis investigations as directed within scope of own professional competence and complete identified actions to support change and improvement in practice.