Clinic Receptionist Swindon, Wiltshire, South West England, England
Job description
A Unique Opportunity at a Leading Aesthetic Clinic in the UK Awaits!
We’re searching for an individual with a strong belief in Aesthetic Medicine, Women's Health, and Skincare. If you understand and appreciate how aesthetic medicine and cosmetic skincare can change lives by boosting confidence and overall well-being, we'd love to connect.
Anna Medical Aesthetics: We’re not just any clinic. We're a Multi-Award Winning CQC Registered entity, proud to be recognised as the Best Aesthetic Clinic of the Year for South-West and Wales in 2023.
We welcome someone who's not only eloquent and well-spoken but also someone with a robust customer service and sales background. Your exceptional phone skills combined with a genuine desire to learn and grow are just what we're looking for.
Your Role with Us:
- Warmly greet every guest who walks into the clinic.
- Expertly handle phone calls, answering queries with ease.
- Efficiently schedule appointments, informing about cosmetic procedures as guided by our clinical director.
- Prioritise patient and caller needs, staying focused even amidst interruptions.
- Uphold patient confidentiality, in line with our guidelines.
- Take charge of front office tasks, supporting other areas to enhance our practice.
- Ensure tasks are done promptly and reliably, always striving for excellence.
Qualities We Admire:
- A strong belief in the positive impact of aesthetic medicine and skincare on an individual's life and self-esteem.
- Whilst experience in a medical office is appreciated, your ability to warmly and effectively communicate matters more to us.
- Gracefully handle high-stress situations and bustling times.
- Outstanding people management skills and expectation setting.
- Unmatched customer service skills paired with excellent team collaboration and relationship-building capabilities.
- Impeccable professionalism in attire, behaviour, and language.
Salary and Benefitgs
- Salary and Benefits depending on experience.
- Performance Bonus.
- Ongoing training will be provided to the suitable candidate.
- Discounted treatments for family and friends
- Generous treatment allowance (because you deserve to feel great too!)
Work Schedule:
- You'll be working 2-5 days weekly
- Saturdays are essential
If an instant rejection is what you require then simply send us your CV. However, if you like to be considered as a serious candidate for this role then send us something else with your CV (this might be a video, cover letter or note about you and what you can bring to the role)
Alternate Titles: Customer Service Manager, Clinic Coordinator
Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-37 per week
Salary: From £11.00 per hour
Benefits:
- Company pension
- Employee discount
- Flexitime
- On-site parking
Schedule:
- Day shift
- Flexitime
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Swindon, SN3 5HY: reliably commute or plan to relocate before starting work (required)
Application question(s):
- In 1-2 sentences, please describe how your previous experience is relevant to this role? Why are you a good fit for this job?
- What about this role excites you and made you want to apply? Please describe your interest in working with us.
Experience:
- Front Desk/Receptionist: 3 years (preferred)
- customer service or sales background: 5 years (preferred)
Work Location: In person
Application deadline: 13/09/2023
Expected start date: 01/11/2023
