Clinic Coordinator Outpatients Administration - Huntingdon Huntingdon, England
Job description
You will work in the Treatment Centre or Booking Team Receiving patients within the Outpatient area or speaking to patients on the telephone. preparing patient notes for clinics and working alongside clinical staff to ensure smooth running of the outpatient clinics.
You will work in the Treatment Centre outpatient area receiving patients, preparing patient notes for clinics and working alongside clinical staff to ensure smooth running of the outpatient clinics. or within the booking team speaking to patients on the telephone
The role involves a range of administrative duties including registering patients on to the Patient Administration System, preparing the patient files for clinics and booking patient appointments.
This position may require cross site working.
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you:
27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
NHS Pension Scheme:
Flexible working opportunities;
Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Career development and training;
Wellbeing support and activities;
In-house physiotherapy Service;
On-site canteens with subsidised meals;
Subsidised staff parking (currently free).
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
To receive all patients attending the clinic, in a welcoming manner – acting as an ambassador for the hospital.
Update any patient information as necessary including GP details, addresses,
mobile numbers, checking the NHS National Summary Care Record (SCR) for demographic and residency details.
Electronically arrive patients on the computerised tracking system and navigate to relevant area of the Treatment Centre.
Update Trust IT systems e.g. E track, Somerset , PAS , Ecamis as required
To process requests for Interpreters and/or Hospital transport services
To participate as a member of the team liaising with the public and hospital staff in all areas on a daily basis, ensuring a positive patient experience
