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With you deadlines are met, standards are kept and communications are flawless. We are looking for a Client Service Assistant to join our friendly Commercial team in Yeovil.

You will be an integral part of our team and a key point of contact for our valued clients, strengthening client relationships and service quality.

This role is busy and varied and as such, it will suit someone happy to juggle tasks and work to moving deadlines. You will coordinate the recording and processing of client records, ensuring all records are documented correctly and efficiently onto the appropriate software platform.

About us

At Old Mill, we pride ourselves on being happy at work. This boils down to a feeling… When you feel respected, you feel motivated; when you feel trusted, you feel empowered.

Reading between the lines, it’s that shared desire to learn, grow, and collaborate that keeps us all on the same page.

Creativity, commitment, and accountability; these aren’t things to fear. With us, you’ll learn to embrace being open-minded, challenged, passionate, and helpful.

Requirements

About You

You are a vital touchpoint for clients ensuring correspondence is timely, accurate, and efficient. By establishing a good rapport and high levels of trust with clients, you will contribute to the workflow within the team and therefore ultimately to client service satisfaction.

You can confidently demonstrate your strong administrative qualities’, you can draw from these experiences’ examples of your attention to detail, communication skills and ability to work under pressure. You are confident and competent in your computer skills, with great attention to detail.

Using online systems daily to maintain online filing and record completion, you have experience and can demonstrate your organisational skills and meticulous planning.

Benefits

From flexible working to a plethora of perks, and a genuine work-life balance. We believe that happy employees and happy teams = productivity and success.

You’ll get 25 days’ holiday plus bank holidays, and an extra day off for birthday celebrations. Need a bit extra? Just ask. Up to five extra days are purchasable.

Piqued your interest?

Please click below to apply or contact Hannah.Osborne at [email protected] if you would like to know more.