Client Services & Photography Studio Assistant London, England

UniQ Studios

Full Time London, England 10.56 - 12.04 GBP Today

Job description

Job Description

Hours: 40 hours per week, with some flexible evening or weekend hours (Permanent Full Time Role)
Location: UniQ Studios, East London

UniQ Studios have a vacancy for a diligent Client Services Executive (Photography Studio & Studio Assistant) with some experience with studio/venue space hire and in the commercial photography/creative industry. The primary responsibly of this versatile role is to deal with inbound sales enquiries and perform client services duties for our studio and location hire department. You will assist in the preparation of photo shoots, ensure the studio is clean and tidy, and perform ad-hoc tasks around the studio.

We are fast growing with unrivalled ambition and require a passionate, motivated and ambitious individual to join our small but dynamic, talented team.

The person appointed will be a confident written and verbal communicator and have a strong passion for sales and marketing. You should be able to work fast and efficiently while maintaining a high-quality standard, and must have good attention to detail, strong work ethic and willingness to learn/develop. You should have good people skills, maintain the highest level of customer service, and will work with other members of staff to deliver marketing goals and solidify customer relations.

Main tasks and responsibilities include, but are not limited to:

Core duties

Telephone or Meeting consultations with prospective and existing clients
Implementation of general business development and marketing strategies
Up-sell services and conduct Rates Negotiations with prospective and existing clients
Update Pre-Shoot or Requirements Form with Client details and specifications
Set up and take down of studio/lighting setup
General studio upkeep and tidy up
Assist on photographic shoots
Ad-hoc tasks around the studio
Email and phone enquiries screening and delegation
Studio hire booking software updates and management
Assist with Studio hire and event space bookings
Reconcile payments and confirm invoice payments with senior management
Social media management
Create and send client quotes/proposals and invoices

Other duties

Collaborate with creative director to produce marketing material including print, web and video content
Assist with sales reports and accounts preparation
Attend Trade Shows and networking events
Content writing (blog, web content and business literature)
Assists with operations and business management tasks

Job Requirements:

Some academic or work experience in photography or creative media
Some work experience in a sales or customer service role
Passion for providing the highest level of customer service to new, and existing clients.
Must be detail oriented, diligent and very well organised
Comfortable working with numbers
Professional demeanour with excellent written and verbal communication skills
Ability to organise and prioritise workload, multi-task using effective time management skills
Comfortable using MS Word, Excel and PowerPoint
Excellent interpersonal skills and adaptable to change in a fast-paced work environment
Must have a strong work ethic and willingness to meet deadlines (no 9 to 5 mentality)
Ability to take initiative and work calmly under pressure

Selected applicants will be invited to attend UniQ Studios for an interview.
This is a fantastic opportunity to be a part of an exciting and fast-growing creative production studio.

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