Client Services Account Manager London, England
Job description
Job Title Client Services Account Manager
Location London
Corporate Title Vice President
Structured Credit Services comprises numerous teams, and the Syndicated Loans team is a principal business unit within Structured Credit Services. It provides middle-office services as facility agent and security agent on a wide portfolio of deals, originated both by Deutsche Bank AG and third party originating banks. Much of this work is high profile and may be complex in nature.
You will be part of a team of London-based Account Managers, all of whom are responsible for the management of a middle office agency portfolio of Syndicated Loans transactions for various loan sectors (Leveraged, Emerging Markets, Islamic, Structured Credit, Investment Grade, Workouts).
What we’ll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
Hybrid Working
We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).
You can expect:
- Competitive salary and non-contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
- Negotiating, reviewing and ongoing management of agency and related documentation for new deals, restructures, waivers and amendments, Waiver and Amendment, ongoing security plus ongoing transactional matters in line with standard Loan Market Association (LMA) templates
- Liaising with all transaction parties, including borrowers, lawyers, syndicate banks, trustees, Loan Operations, and other interested parties
- Arranging bank meetings and conference calls as well as resolving client queries
- Ensuring the timely billing and chasing of revenue clients. Managing any deal-related cash accounts
- Monitoring financial and compliance requirements, margin adjustments, ancillary requests
- Taking action on defaulted loans (accelerate/ workout, standstill agreements, scheme of arrangement, enforcement, and liquidation)
Your skills and experience
- Experience in Loan Administration, Operations, or other relevant area
- A good understanding of market practice and procedures relating to Syndicated Loans agency work
- Computer literacy with good working knowledge of Microsoft Office Applications including Excel, Word, Debtdomain, Loan IQ (LS2)
- Well-developed business skills
- Attention to detail and accuracy
- An ability to build and manage relationships and have the credibility and confidence to liaise effectively at senior levels. Strong time management and organisational capabilities
How we’ll support you
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)
About us and our teams
Deutsche Bank is the leading German bank with strong European roots and a global network.
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
