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Job description

• Experience with MS Word, Excel and Amazon HRIS systems
• 7+ years working in an international customer facing Human Resources related field such as hr generalist, recruitment, benefits, compensation and employee relations, among others.
• Bachelor's Degree or equivalent post-secondary degree

The role of AIGC HR Partner Manager is to guide a team of AIGC EU HR Partners to deliver results at the highest level for our business.
Our HR Partners are known for their knowledge of HR programs, processes and tools and their ability to work across a portfolio of businesses. They act as the front-line consultant to mainly people managers to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, local employment laws, compliance and practices for the countries they support, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various AIGC businesses.

A key area of focus for the HRP is to increase manager capability which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography, creating scalable processes and sharing best practices across AIGC.

Managers collaborate using different communication channels with the HR Partners to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats (circles, trainings, etc.) to educate Managers on relevant people matters.

The leader of the team will be accountable to setting appropriate mechanisms and tracking team performance against objectives, support the team in their day to day and project work as well as support with complex cases resolution.

Key job responsibilities

Manage the team of AIGC EU HRPs against the following:
1) Delivering improvements to organizational effectiveness
2) Supporting Talent Management processes across the business
3)Increasing the Data reports created and shared by the team to monitor org health and make recommendations for improvements
4) Focus on mechanisms and programs of work to increase manager capability
5) Drive automation and process improvement through the goals set for the HRP team
6) Hire and develop strong HRPs to support the business
7) Develop SME capabilities that better support the org and enable us to scale

We are open to hiring candidates to work out of one of the following locations:

London, GBR

• Employment law knowledge of the UK as well as at least one other EU country and HR administration.
• Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis.
• Strong communication skills; excellent writing and speaking skills in English, any additional languages a plus.
• Coaching and consulting skills.
• Experience in working in a highly matrixed organization.
• Project management and execution skills.
• Drives recommendations and prioritization. Looks to a leader or manager to put decisions into a broader business context.
• Thrives in a high-pressure environment and able to manage multiple simultaneous priorities.
• Able to build trust with managers thanks to strong expertise and judgement.
• Possesses intellectual curiosity; brings insight into the team & business.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).