Client Onboarding Specialist

Client Onboarding Specialist London, England

UBS
Full Time London, England 38000 - 42613 GBP ANNUAL Today
Job description

United Kingdom
Investment Banking, Operations
Investment Bank

Job Reference #

274513BR

City

London

Job Type

Full Time

Your role

Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness?
In Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:
  • drive the organisation forward by working with purpose and passion.
  • deliver excellence.
  • know what our clients want and need.

We're looking for a Periodic Review Business and Outreach Analyst to:
  • handle daily escalations from our internal teams and the business, for periodic reviews
  • create data sets and management information to provide information of case escalation status to management and the business
  • identify case solutions based on policy, to progress cases
  • support control and governance on case work flow
  • identify process simplification and process improvement
  • work across teams and functions to get the best solution or course of action.
  • execute the processes and controls you are responsible for in a timely, accurate and compete manner
  • ensure compliance with legal, regulatory and statutory requirements and with internal polices and contracts.

Your team

You'll be working in the Periodic Know Your Client Review Team in the sub team for Client Outreach and Escalations team based in London. The team acts as a key escalation point between the offshore team and the EMEA Business and Clients.
We maintain relationships with key stakeholders globally including onshore and offshore locations. We see that all internal and external client queries relating to BAU are acknowledged and responded to in a timely and appropriate manner and that BAU is tracked and controlled in order to meet required timeframes.
The team contains a diverse mix of people with multiple years of experience across different areas of Operations. Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise

  • experience in Periodic Reviews, and understanding of Financial Crime policies and standards
  • able to think creatively, flexibly and think logically to solve problems
  • interested in digitalization, automation and have an ability to identify process improvements
  • clear and confident communication skills and confidence to challenge
  • able to create and report statistics from multiple angles, and initiate and manage controls

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Client Onboarding Specialist
UBS

www.ubs.com
Zürich, Switzerland
Sergio P. Ermotti
$10+ billion (USD)
10000+ Employees
Company - Public
Investment & Asset Management
Finance
1862
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