Client Manager (Retail, Consumer & Professional Services) London, England
Job description
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
Working at NTT
Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Client Manager to drive the strategic direction for NTT's largest and most committed clients and help translate their business vision into reality.
This role sits within the Retail, Consumer Goods and Professional Services vertical and will be responsible for growing a small number of existing customer accounts.
Working at NTT
- Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services and solution offerings.
- Manage and nurture relationships to drive expansion and renewals across all NTT solutions and services. You will be given a sales quota and a competitive commission structure.
- Be responsible for client solution penetration and education, account monitoring, portfolio reporting, and issue resolution.
- Proactively engage and collaborate with NTT’s specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure.
- Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and NTT.
- Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders.
- Participate in organization-wide opportunity and deal review boards, ensuring your sales data is up to date to inform sales-related insights and analytics.
- Share your learnings, client, and industry knowledge with the team and coach others where relevant.
What will make you a good fit for the role?
- Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts within the Retail, Consumer or Professional Services industries
- Have demonstrated experience penetrating accounts to deliver significant year-on-year profit
- Are skilled at consultative selling with a business outcome-led approach.
- Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders.
- Are proactive and thrive on solving problems to deliver the best solutions for clients.
- Have the desire to learn and continually seek ways to improve services delivered to our clients.
- Selling methodology experience (TAS, Meddic, SPIN etc.)
- Vertical industry experience essential.
What we offer?
- Competitive basic salary + commission
- Car Allowance
- 25 days holiday + opportunitiy to "buy" more days
- Private Medical Care
- Pension
- Life Assurance
- Hybrid Working
- Season Ticket Loans, Discounted Gym Membership, Wellness App etc..
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
