Client Advisor London, England
Job description
POSITION
Louis Vuitton is known throughout the world for it's trend setting, avant-garde fashion and leather goods, without compromising tradition and expert craftsmanship, and when you combine Louis Vuitton, the world's leading luxury brand. We are recruiting for Full time Client Advisors to join us in our beautiful London stores.
You will be meticulous, commercially minded, empathetic, curious and have a proven track record in sales or hospitality.
In return, you will join a winning, well established team who are experts in the field of sales and customer service. Roles are based in our vibrant and exciting stores in London, with its own special characteristics and nearby attractions.
You will be provided with the best training the luxury retail industry has to offer, generous benefits and an inspirational and exceptional working environment. We strive to recruit the best talent and encourage further development within the brand.
“Make your career a beautiful journey” with Louis Vuitton !
DUTIES & RESPONSIBILITIES
- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company’s policies and procedures
EXPECTED ATTITUDES & SKILLS
- Curiosity
- Empathy
- Agility*
- Commercial Mindset
- Passion for the brand
- Professional Attitude
- Responsibility & Ownership
- Agility willing to adapt to different clients and situations
