Clerk-Front Desk

Clerk-Front Desk Ilkeston, England

Marriott International, Inc
Full Time Ilkeston, England 14639 - 17772 GBP ANNUAL Today
Job description

Additional Information Full Time Clerk Front Desk 40 hours
Job Number 23100220
Job Category Rooms & Guest Services Operations
Location Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY


Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.


The impact you’ll make

First impressions are everything. And you’ll set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you’ll make sure they leave us happy too.


What you’ll do

Process guest check-ins, assigning rooms and activating room keys

Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns

Answer, respond to and process all guest calls, messages, questions or concerns

Give guests information and directions regarding property and local areas of interest

Process check-outs and resolving any disputed charges

Process payments and room charges, as well as cashing guests’ personal and traveller’s cheques

Confirm reservations and cancellations, running daily reports on the number of arrivals and departures


What we’re looking for

A warm, people-oriented demeanor

A team-first attitude

Positive outlook and outgoing personality

Flexibility, problem-solving skills and multi-tasking ability

The ability to stand, sit or walk for extended periods of time across a work shift


Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited co-workers

Encouraging management

Wellbeing programs

Learning and development opportunities

Discounts on hotel rooms, gift shop items, food and beverage

Recognition programs


You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World ™ at Delta Hotels.

Clerk-Front Desk
Marriott International, Inc

http://www.marriott.com/careers
Bethesda, United States
Anthony Capuano
$10+ billion (USD)
10000+ Employees
Company - Public
Hotels & Resorts
1927
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