clerk Oldham, England
Job description
Job overview
The Gynaecology Out-patients Department is looking for a flexible individual to provide a comprehensive administrative service to the Gynaecology, Colposcopy and Hysteroscopy Unit.
The successful applicant will have established administrative skills and a flexible and positive attitude to their work. You will have good communication skills and able to demonstrate an understanding of the importance of confidentiality together with excellent organisational skills. Previous NHS experience would be advantageous. You will need the ability to use G2 dictation.
Main duties of the job
Communicate professionally and effectively with patients/carers, the general public and all internal and external agencies both verbally and non-verbally in a timely manner.
Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/ carers.
Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.
Meet and greet external visitors to the department in a professional and polite manner.
Attend and contribute to departmental meetings, team briefs etc.
Promote a working culture that improves quality and efficiency within the department.
To support the management team with the identification of more efficient ways of working within area of responsibility.
To comply with all Trust and department policies and procedures
Working for our organisation
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
Person specification
Qualifications
Essential criteria
- Audio transcription and word processing skills to RSA level III or equivalent
- BTEC or equivalent level of knowledge on a range of trust policies and management procedures
Knowledge, Skills, Experience
Essential criteria
- Excellent communication skills
- Experience as a medical secretary
- G2 Dictation skills
Desirable criteria
- Previous NHS experience
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
The Northern Care Alliance NHS Foundation Trust is committed to diversity and inclusion and welcomes applications from everyone. We value the contribution of individual talent, skills, knowledge, and experience and aim for a workforce demography representative of our local community. If you are disabled and require reasonable adjustments to the application process, please contact the Recruitment Team to discuss.
In applying for this post, you give the Trust permission to use your data for recruitment purposes.
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