clerk Leeds, England
Job description
JOB PURPOSE/SUMMARY To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff. The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will work within an area caring for 22 patients. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Administrative and Clerical Duties - Record admission, transfer and discharge activity data onto the Trust PAS system. - Arrange patients follow-up appointments using the PAS system and order transport for patients when required. - Record changes to the bed base and inform the relevant corporate team - Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.
- Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments. - Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. - Deliver patients mail. - Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.
- Complete electronic admission/bed system as required - Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care - Assist in the welcome and reception of patients and visitors into the clinical area - Maintain a safe working environment, reporting incidents, accidents, complaints - Understand the need to maintain and respect patient confidentiality - Participate in in-service training - Participate in mandatory training annually - Participate in annual performance appraisal - Undertake duties on different wards/depts as and when required by service demands Develop good working relationship - Participate in appropriate and relevant communications networks - Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Respect the contribution of all members within the team and the importance of working together to give patient care.
By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change. WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition COMMUNICATION & WORKING RELATIONSHIPS Administration staff Business managers Nursing Staff Allied Health Professions Portering House Keepers Medical Staff SPECIAL WORKING CONDITIONS i) PHYSICAL EFFORT: Combination of standing, sitting and walking. Frequent sitting or standing in a restricted position.
Light physical effort sits in a restricted position for keyboard work, lifts patients case notes, pushes trolleys with patients notes. Some moving & handling of equipment on a daily basis. Equipment medical records, pushing records trolley. ii) MENTAL EFFORT: Frequent concentration.
Usually predictable workload. Follows routine and/or direction by registered practitioner. Verbal and written communication skills required. iii) EMOTIONAL EFFORT: Occasional exposure to difficult situations including death and dying, distressed patients and relatives/carers.
iv) WORKING CONDITIONS: Temperature should be controlled but may experience hot or cold work environment. Smells exposure to smells, e.g. body fluids. Violence & Aggression may experience violence and aggression from patients and/or relatives/carers.
