Cleaning Manager
Job description
Managing a team of cleaners at a prestigious customer site.
You'll manage a team to deliver a cleaning service. You'll monitor and report on performance and drive innovation in service delivery through the continuous improvement of processes and operations.
You will also:
- Ensure that the contract operates within H&S policies and procedures and in line with COSHH and risk assessments.
- Act as the first point of contact for our client and OCS management.
- Work with customer representatives to address any specific requirements or concerns.
- Organise rotas and complete wage and other paperwork
- Manage equipment, materials and stock levels
- Assist with training
- Provide regular reporting on operational performance.
To succeed in this role you will need:
- Experience in a similar role - BICS qualification preferred
- Strong people management skills
- Good attention to detail and high standards of work
- Strong communication skills - essential for client liaison
What will you get in return?
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.
