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Cleaning Manager

Milton Keynes

Competitive salary with excellent benefits – please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed!

Reporting to Soft Services Manger, the job holder will be responsible for the effective delivery of cleaning services across site.

The Cleaning Manager will lead by example to give excellent service delivery by building an excellent relationship with placemakers and the on-site client staff, based on consistent and quality service delivery.

The foundations of the client relationship will be trust, open communication and keeping our promises

• Ensure standard of service delivery in line with agreed service levels
• Identifying and developing business opportunities, as appropriate
• Develop manage and coordinate a process of continually reviewing and improving service for both directly delivered services and sub contracted services
• Training and development of staff
• Ensure periodic cleaning schedules are completed in line with with PPM’s. Monitor the work completed against worked
  planned and identify actions required to bring any shortfalls back in line with schedule
• Produce work allocation sheets for all staff working in line with the Santander cleaning indicator.
• Manage and develop people to promote high morale and motivation

• Strong Leadership – inspiring and guiding people
• Personal Management
• Solution orientated
• Drives for achievement
• Strong Customer Focus
• Great Relationship Management
• Computer literate
• Good communication skills

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.