Cleaning & Facilities Manger for 5 star Glamping Resort Edenbridge, England
Job description
Who are we?
Luna Domes is a business that is continually growing, based in Chiddingstone, Kent. Established in 2020 to bridge the gap between glamping and a five-star hotel room. The business has grown from strength to strength and continues to expand.
We initially had three domes open in 2020 named Hever, Chartwell and Knole but have since gone on to open Scotney and Ashdown, with a sixth dome, Wakehurst, opening soon.
We are a small highly efficient part time team of 7, that operates effectively to deliver an outstanding guest experience.
The Role:
This role is a key part in the growth and development of the business. Due to the rate of our expansion, we require a day to day onsite cleaning & facilities manager to participate in cleans and ensure that the domes are kept in top condition. The role is Monday to Friday from 9.30am – 2.30pm. Given the nature of the role, there is the option for overtime on a Saturday and Sunday and time in lieu can be accrued and taken.
A typical week’s work would include scheduled cleans, ordering stock, preparing items and linen for cleans, prepping domes for guest arrival and organising cleaners for the upcoming turnarounds. The week would also include safety & maintenance checks and booking in contractors to complete any repairs or seasonal maintenance.
Who would the role suit:
The role would suit someone who enjoys being outdoors and upholding a high standard of organisation and cleanliness. The candidate would enjoy working on their own but equally be happy working as part of a team. You would also have an interest in hospitality.
Communication and organisation are essential requirements to the role.
Key Responsibilities:
1. To keep the shed clean and organised.
2. To keep on top of stock and order as and when required.
3. To prepare cleaning products, stock and linen for cleans.
4. To liaise with external contractors such as the linen company.
5. To carry out regular site and dome observations raising maintenance/wear and tear issues.
6. To carry out routine checks on the log sheds, keeping them topped up.
7. To carry out weekly checks and maintenance such as fire alarms, carbon monoxide alarms and hot tub up keep.
8. To carry out or schedule regular clean outs for the log burner flues and fires.
9. To organise cleans and manage staff. This includes ensuring uniform is being worn and that deep cleans are being scheduled.
10. To play an active role in the daily cleans, meaning we always have someone there on site.
11. To carry out any dome preps for guest arrival.
12. To be onsite for guests during the day if they require anything.
13. To communicate with guests to return their lost property.
14. Respond to customer email queries.
Key skills for the position:
- Excellent communicator
- Ability to work unsupervised
- Can multitask and problem solve
- Strong attitude for quality assurance
- Work well in a team but also independently
- Must be physically fit enough to lift items such as logs.
- Is tidy, clean, organised and methodical.
- Ideally has experience in the hospitality sector.
- Practical, some DIY experience and can use hand tools.
What we offer:
- £15,600 base salary, based on experience.
- Extra hours and overtime available
- 140 hours holiday PA.
Schedule:
- Monday to Friday from 9.30am – 2.30pm.
Job Type: Part-time
Part-time hours: 25 per week
Salary: £15,600.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Edenbridge: reliably commute or plan to relocate before starting work (required)
Experience:
- cleaning: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
