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Here's a bit more detail on what we see you doing in this role:

• Consistently delivering and maintaining the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises
• Taking huge pride in ensuring the cleanliness, presentation and hygiene of all the public areas, reception and service areas are always achieved
• Restocking and replacing items in public areas and bathrooms, making sure our guests have everything they need when visiting or in advance of their stay
• Servicing bathrooms by washing and emptying bins; cleaning all surfaces and floors; showers, baths, basins, bidets, and toilets to the highest standard
• Vacuuming bathrooms, bedroom floors, corridors, stairs, and lifts to remove all debris; checking the vacuum cleaner each week; using the correct cleaning materials for each particular task
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• Ideally, you'll have previous experience within a similar role though full training is offered; you'll also be available to work a flexible schedule
• You'll be required to complete standard forms to record events on a regular basis and interact with our guests so a strong grasp of English language, both written and spoken, are essential; additional languages would also be beneficial!
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

• Overtime is paid at your hourly rate should you be required to work more than your contracted hours

Time to let your hair down
• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket
• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest
• Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
• Friends & Family rate of £95.00 B&B per night
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA…. to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

• About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2023, our full-time employees can expect to receive around £3000 in addition to their annual salary