claims processor

claims processor Remote

Customer Experience People
Full Time Remote 24960 - 12.04 GBP HOURLY Today
Job description

Do you have a passion for Insurance & Customer Service?

We want to hear from you!

Huntswood are looking for full-time Insurance Claims Handlers to join our ever- expanding team.

You will be joining a team where you’ll be excited to start work each day!

Start Date: August 2023

Salary: Upto £12 per hour OTE (£10.90 ph + Performance Bonus)

Location: Remote - Working from Home

Working hours: 37.5 hours per week, 5 days per week
Monday to Friday between the hours of 09.00 - 17.00

To give you an idea of how this Insurance Claims role would feel, here are some of the things you could expect:

  • Inbound calls from our customers regarding their insurance – From customers notifying us of an insurance claim or to follow up on a previously opened claim
  • Achieve and exceed productivity & customer satisfaction
  • Accurately inputting data and logging claims
  • Follow our system and regulatory scripting to achieve quality and compliance targets

To succeed, you should be computer literate with remarkable customer call handling skills. This coupled with a track record of delivering exceptional customer experience and achieving performance targets makes you more than suitable for our role.

The ideal candidate should have:

  • Minimum of 6 months Insurance experience (3 months if existing Claims Handling)
  • Knowledge of insurance principles and practice
  • Awareness of FCA regulatory requirements
  • Experience dealing with complaints and resolving at first point of contact.
  • A passion for delivering excellent customer experience.
  • Used to working to call targets within a high-volume environment while maintaining attention to detail.

In return for your talent and commitment, we’re offering

  • A starting salary of £10.90 per hour + Performance Bonus
  • Extensive Training provided
  • Clear career path and development opportunities
  • Refer a friend scheme rewarding £600 per referral
  • Recognition awards and events in an inclusive culture
  • Fantastic employee discount portal

If this role sounds like you, please apply to join our team today!

Huntswood are not your average call centre – We aim to buck the trend in outsourcing and create inclusive environments where our colleagues are encouraged, developed, and heard. We’re continuously exploring ways to be better and do better – Come and help us do so.

Please note all successful applicants will be subject to pre-employment checks*

Job Types: Full-time, Permanent

Salary: Up to £12.00 per hour

Benefits:

  • Casual dress
  • Company pension
  • Health & wellbeing programme
  • Referral programme
  • Store discount
  • Work from home

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Experience:

  • Contact Centre: 1 year (required)
  • Insurance Claims: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: Remote

claims processor
Customer Experience People

www.cx-people.com
Glasgow, United Kingdom
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
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