claims manager Remote
Mutual of Omaha
Full Time
Remote
100000 - 80000 USD ANNUAL Today
Job description
Location: Various Locations
Work Type: Full Time Regular
Job No: 502413
Categories: Leadership, Claims/Claims Processing
Application Closes: Open Until Filled
We’re seeking a Group Claims Team Leader within our Workplace Solutions division. As part of our team, you will play a key role in leading a team of a STD and/or LTD Claims Specialists by having an eye for continuous improvement and a focus to ensuring the organization is running as effectively and efficiently as possible.
WHAT WE CAN OFFER YOU:
- Estimated Salary: $80,000 - $100,000, plus annual bonus opportunity
- Remote opportunity and flexible work schedules.
- 401(k) plan with a 2% company contribution and 6% company match.
- Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
- Regular associates receive 9 paid holidays in 2023.
- Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 56 hours of personal time in 2023, prorated based on the start date.
WHAT YOU’LL DO:
- As a leader, you will oversee a team of Claims Specialists, providing training, coaching, motivation, and performance management to ensure their professional development and success.
- Monitor work progress and performance by utilizing service operational metrics and observing staff to ensure adherence to established standards for quality, quantity, and timeliness of work produced by the department.
- You will initiate, participate in and deliver departmental initiatives utilizing change management techniques and concepts.
- Serve as a knowledgeable representative of the Claims department, both within and outside the division/operation, acting as a subject matter expert. You will engage frequently with external customers and internal stakeholders, effectively addressing escalated issues on behalf of the team.
WHAT YOU’LL BRING:
- 5+ years of Group Disability experience in STD/LTD with a deep understanding of product offerings, up-to-date knowledge of industry trends with experience ensuring strict compliance with regulations set by the State Insurance Department.
- 1 year of supervisory experience with coaching, performance management
- Effective management skills, strong leadership abilities, excellent analytical and decision-making capabilities, exceptional communication skills, and strong interpersonal relations skills.
- Proven effectiveness in managing in a fast-paced service production environment while being proactive and a willingness to support the organization where necessary.
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
For inquiries about the position or application process, contact our helpline at 800-365-1405.
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Help: 800-365-1405
