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WHAT WE CAN OFFER YOU:

• Estimated Salary: $80,000 - $100,000, plus annual bonus opportunity
• Remote opportunity and flexible work schedules.
• 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 9 paid holidays in 2023.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 56 hours of personal time in 2023, prorated based on the start date.

WHAT YOU’LL DO:

• As a leader, you will oversee a team of Claims Specialists, providing training, coaching, motivation, and performance management to ensure their professional development and success.
• Monitor work progress and performance by utilizing service operational metrics and observing staff to ensure adherence to established standards for quality, quantity, and timeliness of work produced by the department.
• You will initiate, participate in and deliver departmental initiatives utilizing change management techniques and concepts.
• Serve as a knowledgeable representative of the Claims department, both within and outside the division/operation, acting as a subject matter expert. You will engage frequently with external customers and internal stakeholders, effectively addressing escalated issues on behalf of the team.

WHAT YOU’LL BRING:

• 5+ years of Group Disability experience in STD/LTD with a deep understanding of product offerings, up-to-date knowledge of industry trends with experience ensuring strict compliance with regulations set by the State Insurance Department.
• 1 year of supervisory experience with coaching, performance management
• Effective management skills, strong leadership abilities, excellent analytical and decision-making capabilities, exceptional communication skills, and strong interpersonal relations skills.
• Proven effectiveness in managing in a fast-paced service production environment while being proactive and a willingness to support the organization where necessary.