Job description
Short Description
MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Handler.
Full Job Description
MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Handler, working fully remote between 9am – 5pm (Monday – Friday). The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership.
Our client offers personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return for your commitment, they will provide you with the know-how and support so you’ll become a subject matter expert.
The Claims Handler will be responsible for:
- Management of the end to end claims process for Subsidence claims, on behalf of domestic and commercial clients
- Understanding customer and client needs and ensuring claims are managed accordingly
- Build relationships with key stakeholders, both internal and external
- Work to set KPIs and client SLAs
- Promote honest feedback and continuously look to improve the claims handling process.
- Champion the company’s ethics and values
The Claims Handler will need to have:
- Claims handling experience in any sector
- Strong customer service experience within a telephony environment
- Personal Integrity – aligned with company values
- Possess a true 'can do' attitude
- An eagerness to learn and develop themselves.
This is an exciting opportunity for an experienced Claims Handler, or Subsidence Claims Handler do apply today with an updated CV.
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Flexitime
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Experience:
- Claims Processing: 1 year (preferred)
Work Location: Remote