Job description
Claims Apprenticeship 2023 - London
Location: London
Salary: £20,000
Qualification: Level 3 Insurance Practitioner
Start Date: October 2023
Closing date for applications: 19 March 2023
Insurance is so much more than you think!
Are you looking for a career that will excite, challenge and inspire you? If so, this apprenticeship could be the ideal role for you! You’ll find the perfect balance of real life, on the job experience, whilst having time to complete your studies and earn qualifications too. With plenty of support around you, you’ll have lots of opportunities to shape and grow your career and to make a difference to our customers at a time when they need us the most.
Your Opportunity
Our Claims Apprenticeship is a great opportunity for someone who would like to start a career with one of the world’s most successful insurance companies.
The length of your apprenticeship will vary dependant on course provider and scheme. Rest assured; we will support your study time alongside your permanent role.
The topics you will learn vary from:
- Customer Service Skills
- Understanding the Insurance Market
- Understanding Commercial Awareness
- Completion of the CII Certificate in Insurance Professional Qualification
What can I look forward to?
Our apprenticeships cater for a variety of different skillsets and interests, and you’ll receive all the training, support, and opportunities you need to set you on your way to a successful career with us.
Our Claims function is a large team spread across the UK and is key to us delivering our promises to our customers. We provide our customers with a clear, collaborative, effortless and personal experience and as a Claims apprentice you will deliver on this commitment. You will deal with a wide range of situations and our customers will rely on you for a quick, professional and empathetic response to an often-stressful time.
What’s in it for you?
As well as joining a company that is passionate about our people, sustainability and our customers, we also have a competitive rewards and lifestyle benefits package. We’re also the #1 best place to work in the insurance industry (Glassdoor Employees’ Choice award, 2022).
You’ll receive:
- £20,000 starting salary
- 25 days holiday plus an additional 3 volunteering days
- Contribution to Private medical cover
- 12% company pension contribution
- Annual company bonus
- Discounted gym membership
- Discounted gadget insurance
- Discounted technology offers
- Discounted insurance offers
What you’ll need:
- A minimum of grade C/4 at GCSE level (or equivalent) in Maths and English. If you don't have these qualifications in Maths and English then you will need to complete functional skills alongside your apprenticeship studies
- A professional attitude with a positive ‘can do’ approach to your work
- Strong interpersonal and communication skills
- Ability to build strong working relationships
- The ability to work in a team and build strong working relationships - you will need to work with other departments and consult with others, teamwork is key to our success to keep all the moving parts turning
- Effective personal planning and organisation- it can get quite busy at times so you will need to be organised. Customers rely on us, so we need to be good at managing ours, and their time
- The talent to deliver excellent customer service - The customer is at the heart of everything we do. We need you to live and breathe this ethos
- A mindset for change and innovation – we always want to be doing things better to delight our customers
You’ll need to decide on your single choice of apprenticeship programme when you submit your application, so please take time to make sure you’ve chosen the one that is right for you.
Are you ready to create a brighter future?
At Zurich our brand purpose is to create a brighter future together, for our customers, our partners, our employees and the planet. It’s a promise that for our customers, we will put their needs at the heart of everything we do and for our employees, to grow and develop together. For our partners, to collaborate to create mutual value and for the planet, to drive positive impact by integrating our sustainability work into how we do business. We put our customers at the heart of everything that we do, and we’re looking for like-minded people to join us on our journey.
We’re passionate about diversity and inclusion, we want our people to bring the whole of themselves to work. You’ll have every opportunity to use your drive and enthusiasm to innovate the future of Zurich. Everybody is made to feel welcome, different opinions are valued, personal needs are respected, and opportunity is equal for all.
So, make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
Please note
We are unable to progress your application if you don't meet our criteria due the requirements of our apprenticeship providers. Please ensure you have the right to work in the UK before you apply as we are unable to provide sponsorship.