Claims Administrator Bexhill, England
Hastings Direct
Full Time
Bexhill, England
10.56 - 12.04 GBP Today
Job description
As our Claims Administrator, you will be assisting and supporting both our customers and colleagues by proactively managing a set of work streams. The role sits within our Insurer Services department, which offers plenty of progression opportunities.
This role will be based at our Bexhill-on-Sea office with a hybrid approach to working.
What does day to day look like?
- Making/taking payments
- A variety of technical claims requests
- Processing new claims
- Actioning and allocating court proceedings
- Contacting courts and solicitors where required
- Answering queries (internally and other incoming queries)
- Managing incoming activities
- Reviewing and closing claims in line with our processes/procedures
- Managing and owning the customer experience
- Managing and maintaining effective relationships with internal and external stakeholders
- Maintaining targets on allocating phone lines
What are we looking for?
- Strong communication skills
- Ability to problem solve
- Shows initiative and can manage own workload
- Able to build relationships
- Good level of computer skills
Benefits for you
Please find some of the great benefits we offer here at Hastings Direct;
Negotiable salary dependent on skills & experience
Annual bonus scheme
25 days holiday (+bank holidays on top and holiday buy/sell)
Pension match up to 10%
Excellent Wellbeing programme
Excellent Wellbeing programme
Flexible benefits (including holiday buy/sell, healthcare and dentistry etc.)
Discounted Hastings Direct products
High street discounts
Plus a lot more that we’d love to bring to life with you!
Plus a lot more that we’d love to bring to life with you!
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.Please also note that we have a thorough referencing process, which includes credit and criminal record checks.
Job posting end date:
