Cigar Master - Tasting Room Grosvenor Place
Job description
Cigar Master - Tasting Room
The Peninsula London is excited to announce that we are seeking a Cigar Master to work within our Cigar Tasting Room, reporting to the Tasting Room Manager. This is an instrumental position accountable for the efficient operations of The Tasting Room.
Our Cigar Tasting Lounge provides a relaxed and refined ambiance in which guests of the Hotel or Brooklands will be able to enjoy a finely curated choice of cigars from our humidor. The Cigar Lounge will feature a bespoke walk-in humidor with a great selection of Cuban and New World cigars, including rare, vintage and limited editions, with smoking on the terrace possible.
This is an exceptional opportunity to join our high-profile flagship hotel opening in London and be part of the pre-opening team.
- Market-leading remuneration, service charges, and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
Key Accountabilities
- Ensures the delivery of exceptional guest service, providing friendly, yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
- Develop a cigar culture within The Peninsula London and ensure that all colleagues receive relevant and meaningful training.
- Curate a bespoke Cigar and retail offering that is market-leading and profitable.
- Actively, yet with style and grace, promote the sale of the Cigars lockers at the Hotel.
- Maintain all cigar storage areas, including lockers to the correct air quality, temperature, and humidity.
- Proactively make recommendations for Cigar purchases.
General Requirements
- Must possess exceptional knowledge of Cigars with senior management experience working with cigars within a cigar shop/lounge as well as beverage knowledge.
- Experience in training and leading a team within a bar or cigar service environment.
- Relevant and related hospitality and cigar skills and studies.
- Additional languages are appreciated.
- Friendly and positive with a flexible approach and ability to work under pressure.
- Good financial acumen.
At the Peninsula London, we look after:
Your financial wellbeing:
- Excellent salary package
- Generous service charge distributed equitably to all colleagues
- Life Insurance
- Enhanced company contribution on pension plan
Your medical care:
- Medical cash plans including optical and dental coverage
- Enhanced maternity and paternity leave plan
- Workplace nursery salary exchange program
Your daily health routine:
- State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
- Colleague restaurant with healthy and balanced 24/7 food offerings
- On-site occupational health and safety nurse and wellbeing education sessions
Other perks:
- High street and online shopping discounts
- Rewards and recognition initiatives
- Dry cleaning for uniforms and work attire
In 2023, we will share the next steps with suitable candidates prior to inviting you to meet with our team. During our intimate recruitment events, you will have an opportunity to engage with our leaders as well as gain a better understanding of our unique culture and why The Peninsula London will be a special workplace that you can call home.
We look forward to welcoming you to the Peninsula family and receiving your resume.
